ManageEngine ADManager Plus vs. RSA Access Manager (Discontinued)

ADManager is perfectly suited for reducing the human error in account creation. The templates I needed to create for this were easy and I was done within a couple of days. I am happy to sign that account creation errors has been near zero since the roll out of this application. I look forward to using more of its functionality

Incentivized

RSA helped to have a reliable services for the 2FA authentication

• Creates user account by template
• Streamlines new hire and termination processes
• Helps generate report logs to assist with AD cleanup

Incentivized

• Used in conjunction with our Active Directory for 2-factor authentication
• The virtual RSA token for multiple devices makes it easy to avoid needing a physical device
• The ability to leverage real-time analytics to identify when step-up is required

Incentivized

• Reports can be hard to get what you need...sometimes they include fields that you don't need.
• The automation feature broke after an update and our complex automations stopped working.

Incentivized

• The support for new LDAP version(389-DS)

When we first tried it, they helped us set up the templates and we got very good training from them. When we have a problem we just call or open a ticket and we get a reply right away. They are there to help.

Incentivized

We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.

Incentivized

Nothing as this point. At the end of 2019 we plan to start looking into alternatives

Incentivized

• This tool has reduced the time taken to on-board users.
• This tool can do mass user creation and deletion.
• Managing user changes is simplistic with this tool.

Incentivized

• To be compliant with the Security Standards about the 2FA