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ManageEngine Password Manager Pro vs. Self Service Reset Password Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Password Manager Pro

    Score7.7 out of 10
    N/AManageEngine Password Manager Pro is the Zoho Corporation's password management solution for small and medium sized businesses and enterprises alike.N/A

    Self Service Reset Password Management

    Score9.4 out of 10
    N/AThe Self Service Reset Password Management, or SSRPM, application from Tools4ever is a self-serve password management application that allows end users to manage their password (e.g. a forgotten password) in a secure fashion without alerting the IT help desk.N/A
    Pricing
    ManageEngine Password Manager ProSelf Service Reset Password Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine Password Manager ProSelf Service Reset Password Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ManageEngine Password Manager ProSelf Service Reset Password Management
    Small Businesses
    RoboForm
    Score8.2 out of 10
    RoboForm
    Score8.2 out of 10
    Medium-sized Companies
    1Password
    Score9.1 out of 10
    1Password
    Score9.1 out of 10
    Enterprises
    KeePass
    Score8.9 out of 10
    KeePass
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine Password Manager ProSelf Service Reset Password Management
    Likelihood to Recommend
    9.0
    (9 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ManageEngine Password Manager ProSelf Service Reset Password Management
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It's great for any company that relies on active-directory as their primary source of user password authentication and other data. It's ability to integrate with a host of other tools such as Google Workspace, Azure AD (if you aren't using ADFS/DirSync/etc.), FreshService, Trello, etc. as well local apps like Postgres, i/AS400, and more make it a great middleware tool for SS.
    Incentivized
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    Tools4ever
    It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
    Incentivized
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    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • PMP is great for sorting passwords into different groups depending on the category of application access. This makes it easy to find the password that you are looking for.
    • Application credentials can easily be saved to the clipboard to make it easier to copy and paste them into the appropriate log in screen.
    • Different types of credentials for the same application can be stored next to each other and are easy to distinguish by the icon next to the name. For example, SSH credentials, web credentials, and local root credentials are all easy to sort under one application group.
    Incentivized
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    Tools4ever
    • It provides ease of use in assisting end users with login issues.
    • Provides self-service when passwords or account assistance is needed.
    Incentivized
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    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • The update process is difficult
    • We found somre problem and complexity with grant access for differente people.
    • There are sobre problems with HA implementation
    Incentivized
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    Tools4ever
    • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
    • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
    Incentivized
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    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    We are really pleased with ManageEngine Password Manager Pro. It is great software!
    Incentivized
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    Tools4ever
    No answers on this topic
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    ManageEngine Password Manager Pro has an amazing interface for all kind of users. It is easy to use over different ambient and for anybody. T he privileges use have much more control over his password databases and its action for its teams. The auditors have many reports on differents formats, type of reports, filters o action and more.
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    Tools4ever
    No answers on this topic
    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The contact is very easy. It is by mail. The resolution isn't easy because the support don't speak spanish and its english isn't good. In my opinion, ManageEngine Password Manager Pro should be have a Spanish Call Center for America.
    Incentivized
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    Tools4ever
    No answers on this topic
    Implementation Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Planning the implementation with the Team leader of end users. At the begining start with two server in High Availability. Organice the data base structure of resources and users access before that to deploy in production.
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    Tools4ever
    No answers on this topic
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    We evaluated one on-premise solution, Password Manager Pro, one cloud-based solution called Passwordstate to store all sensitive password information and also secure notes. The latter was licensed by users, so we knew as the team grew it would cost quite a lot more to maintain. We wanted access for various users within the information technology and systems department at a granular level to have separation of the various passwords into categories which we then give permission relevant for the right users.
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    Tools4ever
    There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
    Incentivized
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    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • We needed a tool to replace an in-house tool. This took care of that need.
    • This was absolutely the most cost effective tool for enterprise password management.
    • Managing more than a few thousand accounts may require a more robust tool.
    Incentivized
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    Tools4ever
    • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
    • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
    Incentivized
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    ScreenShots