ManageEngine RMM Central vs. NetBrain Technologies

It's well suited in case of asset management along with monitoring of hardware and softwares. Performance monitoring for Middleware platform is another factor of using it but sometimes alerts got malfunctioned in our scenario which cab be due to multiple reasons along with hardware requirements. We got difficulty creating redundant monitors for few of the assets. But overall it's good

Incentivized

Great for our large global environment. Works well with our legacy and newer equipment. Ease of install was exciting compared to other products we POC'd. Less of a learning curve when training Teams on how to monitor and troubleshoot while in production. Service desk were able to capture the logs and load into our ticketing system with ease.

Incentivized

• Reporting at granular level
• Adding monitors
• Add grooving scripts
• Alerts

Incentivized

• Network Issues Troubleshooting
• Visualizing the root cause using color coding
• out of the box runbooks available

Incentivized

• Integration with legacy systems
• More flexibility for notifications
• Improvement for process related tasks

Incentivized

• Not all devices are integrated with the same quality.
• Not all steps are self-explaining.
• The updates were difficult (but thanks to the help of support no real problem).

Incentivized

This is a easly tool that i've worked.

Incentivized

Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's unique experience to use this.

Incentivized

Best part of NetBrain is that it is customisable ,you can create apps based on your requirement and run them in your environment. Lot of flexibility

Incentivized

• Resource management
• Risk mitigation
• Manage engine timely support

Incentivized

• Time it takes for Service Desk to identify issues has been cut into 1/2
• Able to present maps to management for circuit throughput issues and why we need a larger circuit
• The logs are clear and easy to understand

Incentivized