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ManageEngine RMM Central vs. PacketTrap (Discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine RMM Central

    Score9 out of 10
    N/AWhat is RMM Central? RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central’s holistic approach ensures that resources and efforts are minimized and return on investment is maximized. RMM Central helps MSPs monitor devices such as routers, switches, firewalls,…

    $24

    per year

    PacketTrap (Discontinued)

    Score1 out of 10
    N/APacketTrap was network monitoring software acquired by Dell but discontinued in 2013.N/A
    Pricing
    ManageEngine RMM CentralPacketTrap (Discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine RMM CentralPacketTrap (Discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    ManageEngine RMM CentralPacketTrap (Discontinued)
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    User Ratings
    ManageEngine RMM CentralPacketTrap (Discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    ManageEngine RMM CentralPacketTrap (Discontinued)
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It's well suited in case of asset management along with monitoring of hardware and softwares. Performance monitoring for Middleware platform is another factor of using it but sometimes alerts got malfunctioned in our scenario which cab be due to multiple reasons along with hardware requirements. We got difficulty creating redundant monitors for few of the assets. But overall it's good
    Incentivized
    Read full review
    Discontinued Products
    I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Reporting at granular level
    • Adding monitors
    • Add grooving scripts
    • Alerts
    Incentivized
    Read full review
    Discontinued Products
    • Network monitoring was pretty on point. Not a lot of false positives.
    • Easy to deploy.
    • Easy to use.
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Integration with legacy systems
    • More flexibility for notifications
    • Improvement for process related tasks
    Incentivized
    Read full review
    Discontinued Products
    • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
    • Integration with other systems, but again, it is EOL, so doesn't matter.
    • MiB library needs a refresh, but again, EOL.
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's unique experience to use this.
    Incentivized
    Read full review
    Discontinued Products
    Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Resource management
    • Risk mitigation
    • Manage engine timely support
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    ScreenShots

    ManageEngine RMM Central Screenshots

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