Manhattan Active Customer Engagement vs. OpenText LiquidOffice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
OpenText LiquidOffice | Score7 out of 10 | N/A | OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems. | N/A |
| Manhattan Active Customer Engagement | OpenText LiquidOffice | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Manhattan Active Customer Engagement | OpenText LiquidOffice | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Survey Format & Appearance |
| |||||||||||||||||||
| Survey Content |
| |||||||||||||||||||
| Survey Logic |
| |||||||||||||||||||
| Survey Reporting & Analytics |
| |||||||||||||||||||
| Survey Administration & Security |
| |||||||||||||||||||
| Survey Distribution |
| |||||||||||||||||||
| Manhattan Active Customer Engagement | OpenText LiquidOffice | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | Jotform Score8.5 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | ![]() Qualaroo Score7 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | QuestionPro Score9.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | OpenText LiquidOffice | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 7.0 |
| Usability | - | 7.7 |
| Support Rating | - | 7.4 |
| Manhattan Active Customer Engagement | OpenText LiquidOffice | |
|---|---|---|
| Likelihood to Recommend |
|
|
| Pros |
|
|
| Cons |
|
|
| Usability | No answers on this topic |
|
| Support Rating | No answers on this topic |
|
| Alternatives Considered |
|
|
| Return on Investment |
|
|
| ScreenShots |


