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Manhattan Active Customer Engagement vs. Teamleader

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Teamleader

    Score6 out of 10
    Small Businesses (1-50 employees)
    Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…

    $59

    2 users/month

    Pricing
    Manhattan Active Customer EngagementTeamleader
    Editions & Modules
    No answers on this topic
    Projects
    $59.00
    2 users/month
    Project Management
    $59.00
    2 users/month
    Support tickets
    $59.00
    2 users/month
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementTeamleader
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$29 2 users/month
    Additional Details—extra user is + $12.00/user/month
    More Pricing Information
    Features
    Manhattan Active Customer EngagementTeamleader
    Sales Force Automation
    Comparison of Sales Force Automation features of Manhattan Active Customer Engagement and Teamleader
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Teamleader
    8.6
    2 Ratings
    9% above category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings5.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.02 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Interaction tracking00 Ratings10.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Manhattan Active Customer Engagement and Teamleader
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Teamleader
    8.3
    1 Ratings
    8% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings7.01 Ratings
    Help desk management00 Ratings8.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Manhattan Active Customer Engagement and Teamleader
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Teamleader
    10.0
    1 Ratings
    26% above category average
    Lead management00 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Manhattan Active Customer Engagement and Teamleader
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Teamleader
    9.0
    2 Ratings
    16% above category average
    Task management00 Ratings10.02 Ratings
    Billing and invoicing management00 Ratings9.02 Ratings
    Reporting00 Ratings8.02 Ratings
    Customization
    Comparison of Customization features of Manhattan Active Customer Engagement and Teamleader
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Teamleader
    6.5
    1 Ratings
    16% below category average
    Custom fields00 Ratings7.01 Ratings
    Custom objects00 Ratings6.01 Ratings
    Security
    Comparison of Security features of Manhattan Active Customer Engagement and Teamleader
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Teamleader
    9.0
    1 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Manhattan Active Customer Engagement and Teamleader
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Teamleader
    6.0
    1 Ratings
    23% below category average
    Compensation management00 Ratings6.01 Ratings
    Platform
    Comparison of Platform features of Manhattan Active Customer Engagement and Teamleader
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Teamleader
    10.0
    2 Ratings
    27% above category average
    Mobile access00 Ratings10.02 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementTeamleader
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementTeamleader
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementTeamleader
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Teamleader
    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Teamleader
    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Teamleader
    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Incentivized
    Read full review
    Usability
    Manhattan Associates
    No answers on this topic
    Teamleader
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Incentivized
    Read full review
    Support Rating
    Manhattan Associates
    No answers on this topic
    Teamleader
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Teamleader
    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Teamleader
    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Incentivized
    Read full review
    ScreenShots

    Teamleader Screenshots

    Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices