Item: Teamleader
Rating: 10
Author: Marisol Tozzi

Use Cases and Deployment Scope

We use this tool in order to track time, organize project and mosly create invoices for patients that want to contract our service.

Pros and Cons

Comply clients data
Invoices
Track and measure time for projects

Shared calendar has its limitations. Maybe we could add more options to combine better schedules.
I would add more reports modalities
Add more types of task trackers.

Return on Investment

Positive tools modalities that improve internal management of teams and users
Better tracking of invoices and new patients
Easy time tracking

Alternatives Considered

Aircall and HubSpot CRM

Easier and visually easier to work with. The real time tracking is very helpful.

Key Insights

Do you think Teamleader delivers good value for the price?

Yes

Are you happy with Teamleader's feature set?

Yes

Did Teamleader live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Teamleader go as expected?

Yes

Would you buy Teamleader again?

Yes

Usability

Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.

Support Rating

Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.

Teamleader is very useful in terms of collecting even old patients data and compare it to the new ones, in order to create a tendency and prediction. Tools are very specific and allows to create a development to help other teammates. Performance wise.

Simplicity and Effectiveness

Overall Satisfaction with Teamleader