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Manhattan Active Customer Engagement vs. TVEyes

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    TVEyes

    Score10 out of 10
    N/ATVEyes is a global media monitoring solution for TV, radio and online video and audio. Accordingly, TVEyes provides a television and radio monitoring platform that enables its users to search, view, report on, analyze and archive U.S. (national and all 210 DMAs) and international audio and video content. TVEyes is often used as a research tool by marketing professionals in PR, brand, media communications, crisis / reputation management and journalism.N/A
    Pricing
    Manhattan Active Customer EngagementTVEyes
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementTVEyes
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Send us a message and one of our reps will be in touch. Together, we’ll come up with a package that covers your media monitoring needs and fits your budget.
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementTVEyes
    Likelihood to Recommend
    8.0
    (1 ratings)
    4.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementTVEyes
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    TVEyes, Inc.
    Simply put, TVEyes is a wonderful monitoring suite that enables us to quickly access broadcast clips from campaigns we run on behalf of our clients. It's far more efficient than the old-school tape delivery companies, but it does have room for improvement. If you're running a campaign that's likely to result in broadcast coverage, TVEyes is probably the best option for monitoring and reporting. The same holds true if you are running a paid media campaign that includes added-value broadcast elements.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    TVEyes, Inc.
    • TVEyes has a powerful search function that allows us to narrow searches for specific clients and/or campaigns by keyword.
    • TVEyes affords us the ability to access and download a clip with relative ease, no matter what market or station the clip is from.
    • TVEyes provides metrics for the sake of reporting, which enables us to quickly provide insights to clients on the success of a campaign.
    Incentivized
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
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    TVEyes, Inc.
    • The clip editing feature, while useful and important, is fairly clunky. There could be an improvement in the way you fine-tune what you need.
    • Downloading clips is a multi-step process that could be far less involved.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    TVEyes, Inc.
    TVEyes offers better pricing and easier access when compared to the Critical Mention platform. It's also easier to use and faster. Cision and Meltwater just don't offer the same depth of access to coverage as TVEyes. TrendKite is a complementary piece of software we use in-house for media monitoring, and they just partnered with TVEyes for broadcast coverage, so there's a lot of consistency in what we're monitoring and reporting.
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    TVEyes, Inc.
    • It's essential to be able to share coverage with clients, and clients can be impatient. TVEyes gives us the ability to access and share a clip quickly. That keeps clients happy.
    • The cost of the subscription is fairly low in exchange for the ability to access a universal broadcast coverage platform like TVEyes.
    Incentivized
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    ScreenShots

    TVEyes Screenshots

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