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TVEyes

TVEyes

Overview

What is TVEyes?

TVEyes is a global media monitoring solution for TV, radio and online video and audio. Accordingly, TVEyes provides a television and radio monitoring platform that enables its users to search, view, report on, analyze and archive U.S. (national and all…

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Learn from top reviewers

Quick and easy broadcast monitoring suite with a few clunky features that could be improved

Rating: 4 out of 10
July 3, 2019
IncentivizedVetted ReviewVerified User
We use TVEyes as the primary tool for monitoring, sharing, and downloading broadcast coverage for clients across our agency. In addition, we use the information provided by TV...
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Verified user
Vice-President
TVEyes4 years of experience
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Pricing

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TVEyes

TVEyes

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What is TVEyes?

TVEyes is a global media monitoring solution for TV, radio and online video and audio. Accordingly, TVEyes provides a television and radio monitoring platform that enables its users to search, view, report on, analyze and archive U.S. (national and all 210 DMAs) and international audio and video…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is TVEyes?

TVEyes is a global media monitoring solution for TV, radio and online video and audio. Accordingly, TVEyes provides a television and radio monitoring platform that enables its users to search, view, report on, analyze and archive U.S. (national and all 210 DMAs) and international audio and video content. TVEyes is often used as a research tool by marketing professionals in PR, brand, media communications, crisis / reputation management and journalism.

TVEyes Features

  • Supported: Search and monitor unlimited key terms 24/7
  • Supported: Receive near real-time alerts via email
  • Supported: Easily edit, save and share internally with colleagues
  • Supported: Create reports including viewership data and publicity value

TVEyes Screenshots

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TVEyes Competitors

TVEyes Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States, United Kingdom, Australia, China, Italy, Switzerland, Spain, Canada, France, Greece, Germany

TVEyes Downloadables

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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TV Eyes is a versatile software that offers various use cases for its users. With real-time monitoring and tracking of media coverage, users can stay informed and make timely adjustments if necessary. This feature allows organizations to monitor mentions of their brand on television, providing breaking updates when clients are mentioned live. The software also automates the process of pulling reports, making it easier for users to gather and share information with clients. One of the standout features is the ability to search for specific clips and download them, which provides a visual way to present and report important information. Users can also track media references and provide clips to partners, enhancing collaboration and communication. Additionally, TV Eyes allows organizations to quickly find and share mentions on television, adding value to their operations. Overall, TV Eyes serves as a valuable tool for monitoring, sharing, and downloading broadcast coverage, facilitating effective media management for PR, advertising, and social teams.

Ability to Edit and Customize Videos: Many users appreciate the ability to edit videos and send preview links with TV Eyes, as it allows them to customize the content to their specific needs. This feature has been mentioned by a significant number of reviewers.

Accurate Uncovering of Coverage: Users find TV Eyes accurate in uncovering coverage they were previously unaware of, which is valuable for staying informed. Several reviewers have specifically highlighted this advantage.

Real-time Alerts: The real-time alert system in TV Eyes is highly appreciated by users, as it allows them to be notified within seconds of a watch word being mentioned on TV or radio. This feature has received positive feedback from many reviewers.

Outdated and not user-friendly: Users have expressed frustration with the outdated and non-intuitive interface of TVEyes. Several reviewers have mentioned that navigating the software can be clunky and confusing, making it difficult to perform basic tasks. Challenges in finding specific clips: Some users have reported difficulties in locating specific clips within TVEyes, particularly when searching for content from Spanish language television. This has led to a frustrating experience for those who rely on accurate and efficient search capabilities. Inaccurate keyword search: Many users have voiced dissatisfaction with the accuracy of TVEyes' keyword search function. They have found that the software often fails to retrieve relevant results or produces a high number of irrelevant matches, making it time-consuming and frustrating to find the desired content.

Users commonly recommend the following three things in relation to TV Eyes. Firstly, they suggest relying on TV Eyes' Date/Time search feature for optimal results when monitoring and saving stories, as it helps gain control over viewing content. Secondly, users recommend utilizing the ability to build out Boolean queries and organize content using the folders feature in TV Eyes. This helps users efficiently manage their searches and track relevant information. Lastly, some users suggest enhancing the user interface of TV Eyes, as they find it outdated and occasionally experiencing malfunctions. Additionally, users recommend expanding the platform's coverage to include international media sources.

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(1-1 of 1)

Quick and easy broadcast monitoring suite with a few clunky features that could be improved

Rating: 4 out of 10
Incentivized
July 03, 2019
Verified User
Vice-President in Other
Public Relations and Communications Company, 51-200 employees
Vetted Review
Verified User
TVEyes
4 years of experience
Use Cases and Deployment Scope
We use TVEyes as the primary tool for monitoring, sharing, and downloading broadcast coverage for clients across our agency. In addition, we use the information provided by TVEyes for the purpose of reporting value and other specifics related to the placement. It's primarily used by our PR team, although occasionally there's a need for our advertising and social teams to use it when paid media is involved.
Pros
  • TVEyes has a powerful search function that allows us to narrow searches for specific clients and/or campaigns by keyword.
  • TVEyes affords us the ability to access and download a clip with relative ease, no matter what market or station the clip is from.
  • TVEyes provides metrics for the sake of reporting, which enables us to quickly provide insights to clients on the success of a campaign.
Cons
  • The clip editing feature, while useful and important, is fairly clunky. There could be an improvement in the way you fine-tune what you need.
  • Downloading clips is a multi-step process that could be far less involved.
Likelihood to Recommend
Simply put, TVEyes is a wonderful monitoring suite that enables us to quickly access broadcast clips from campaigns we run on behalf of our clients. It's far more efficient than the old-school tape delivery companies, but it does have room for improvement. If you're running a campaign that's likely to result in broadcast coverage, TVEyes is probably the best option for monitoring and reporting. The same holds true if you are running a paid media campaign that includes added-value broadcast elements.
Return on Investment
  • It's essential to be able to share coverage with clients, and clients can be impatient. TVEyes gives us the ability to access and share a clip quickly. That keeps clients happy.
  • The cost of the subscription is fairly low in exchange for the ability to access a universal broadcast coverage platform like TVEyes.
Alternatives Considered
TVEyes offers better pricing and easier access when compared to the Critical Mention platform. It's also easier to use and faster. Cision and Meltwater just don't offer the same depth of access to coverage as TVEyes. TrendKite is a complementary piece of software we use in-house for media monitoring, and they just partnered with TVEyes for broadcast coverage, so there's a lot of consistency in what we're monitoring and reporting.
Other Software Used
TrendKite, Cision PR Software, ADVANTAGE, Business Wire, PR Newswire, Help a Reporter Out (HARO)
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