Manhattan Active Customer Engagement vs. Webgility
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Webgility | Score9.6 out of 10 | N/A | Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels. | $109 per month |
| Manhattan Active Customer Engagement | Webgility | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | All plans come with free setup and onboarding, and annual plans get a 60-day money-back guarantee. All customers can add Webgility Intelligence for $20/mo/channel. QuickBooks Desktop customers can automate shipping for $50/mo and pull historical data over 90 days old for a $200 one-time fee. | ||||||||||||||
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| Manhattan Active Customer Engagement | Webgility | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 88% Would buy again 7 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 88% Delivers good value for the price 7 Answers | |
| Happy with the feature set | ||
No answers on this topic | 88% Happy with the feature set 7 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 88% Lived up to sales and marketing promises 7 Answers | |
| Implementation went as expected | ||
No answers on this topic | 88% Implementation went as expected 7 Answers | |
| Manhattan Active Customer Engagement | Webgility | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | No answers on this topic |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Webgility | |
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| Likelihood to Recommend | 8.0 | 10.0 |
| Manhattan Active Customer Engagement | Webgility | |
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| ScreenShots | Webgility Screenshots |








