Reputation by MAPAL vs. SmartCustomer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Reputation by MAPAL | N/A | N/A | All-in-one customer experience analytics to monitor clients reviews online. | N/A |
SmartCustomer | Score7.6 out of 10 | N/A | Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner. | N/A |
| Reputation by MAPAL | SmartCustomer | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Reputation by MAPAL | SmartCustomer | |
|---|---|---|
| Small Businesses | Trustpilot Score6.8 out of 10 | Trustpilot Score6.8 out of 10 |
| Medium-sized Companies | PowerReviews Score7.8 out of 10 | PowerReviews Score7.8 out of 10 |
| Enterprises | Bazaarvoice Score7.6 out of 10 | Bazaarvoice Score7.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Reputation by MAPAL | SmartCustomer | |
|---|---|---|
| Likelihood to Recommend | - | 9.2 |
| Reputation by MAPAL | SmartCustomer | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
|
| Pros | No answers on this topic |
|
| Cons | No answers on this topic |
|
| Alternatives Considered | No answers on this topic |
|
| Return on Investment | No answers on this topic |
|
| ScreenShots |


