TrustRadius

Reputation by MAPAL vs. SmartCustomer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reputation by MAPAL
Score 0.0 out of 10
N/A
All-in-one customer experience analytics to monitor clients reviews online.N/A
SmartCustomer
Score 7.7 out of 10
N/A
Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.N/A
Pricing
Reputation by MAPALSmartCustomer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Reputation by MAPALSmartCustomer
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Reputation by MAPALSmartCustomer
Best Alternatives
Reputation by MAPALSmartCustomer
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
Enterprises
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Reputation by MAPALSmartCustomer
Likelihood to Recommend
-
(0 ratings)
9.2
(4 ratings)
User Testimonials
Reputation by MAPALSmartCustomer
Likelihood to Recommend
MAPAL OS
No answers on this topic
SmartCustomer
Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results.
Yuven Takur | TrustRadius Reviewer
Yuven Takur
Head of human resources.
Read full review
Pros
MAPAL OS
No answers on this topic
SmartCustomer
  • Gives reviews.
  • Answers questions.
  • Gives you details of the website.
Rithvik Podduturi | TrustRadius Reviewer
Read full review
Cons
MAPAL OS
No answers on this topic
SmartCustomer
  • It has slow customer services.
  • Too many ads on reviews pages.
  • Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews.
Zain Ali | TrustRadius Reviewer
Zain Ali
Director Of Commercial Sales
Read full review
Alternatives Considered
MAPAL OS
No answers on this topic
SmartCustomer
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
Yuven Takur | TrustRadius Reviewer
Yuven Takur
Head of human resources.
Read full review
Return on Investment
MAPAL OS
No answers on this topic
SmartCustomer
  • Saves us from spending money on scam websites.
  • Helps us making a buy decision based on the reviews.
Rithvik Podduturi | TrustRadius Reviewer
Read full review
ScreenShots