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Market Logic Software vs. Resolver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Market Logic Software
Score 9.0 out of 10
N/A
Market Logic in Berlin makes enterprise software. This includes Insights Portals to share and promote knowledge, Intelligence Portals to analyze markets and competitors, and the Market Insights Platforms to generate insights from data and inject these in business processes. The software is used to drive customer centricity in consumer-packaged goods, healthcare, retail, financial services, telecom, travel and media sectors.N/A
Resolver
Score 9.0 out of 10
N/A
Crisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since the May 2022 acquisition.N/A
Pricing
Market Logic SoftwareResolver
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Market Logic SoftwareResolver
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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Market Logic SoftwareResolver
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All AlternativesView all alternativesView all alternatives
User Ratings
Market Logic SoftwareResolver
Likelihood to Recommend
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Market Logic SoftwareResolver
Likelihood to Recommend
Market Logic Software
Easy to manage knowledge repository if you have more than a few information channels gathering insights but are living in a silo. E.g. survey results, NPS data, social listening, media monitoring etc. MarketLogic becomes a singular platform to research relevant information from all of your information sources.
Verified User
Anonymous
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Kroll
At $95 per month for unlimited seats, it's the cheapest solution for both support and marketing/sales teams if you need multiple seats. At the same time, everything works so smoothly and efficiently that you'd never believe it is such a cheap tool. Small teams could leverage their Free plan or the Pro tier, however, to get access to advanced features like chatbots or CRM integrations you'd need to get the unlimited package. Magic Browsing is another top feature that allows support teams to see what the client is doing on the website and guide him through the needed steps to troubleshoot any issues
DM
Dennis Maksymov
Growth Marketing Manager
Read full review
Pros
Market Logic Software
  • Knowledge management
  • Competitive intelligence
  • Agile research
Verified User
Anonymous
Read full review
Kroll
  • Intuitive chatbot functionality
  • Unlimited number of live agents at one fixed price
  • Real-time assistance with cobrowsing feature
  • A decent number of integrations with popular tools
DM
Dennis Maksymov
Growth Marketing Manager
Read full review
Cons
Market Logic Software
  • Customer service
  • AI assistance
  • Software reliability issues
Verified User
Anonymous
Read full review
Kroll
  • Number of native integrations could be bigger
  • Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does)
DM
Dennis Maksymov
Growth Marketing Manager
Read full review
Alternatives Considered
Market Logic Software
Wasn't involved in the evaluation of this product
Verified User
Anonymous
Read full review
Kroll
Crisp has fewer auxiliary features that Intercom (popup builder and guided tours is something that comes to mind), however [I feel it] has MUCH better pricing tiers. It does 95% of things Intercom can do at 5% of the price. Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website
DM
Dennis Maksymov
Growth Marketing Manager
Read full review
Return on Investment
Market Logic Software
  • Improved research efficiencies
  • Value for money, better ROI
  • Information is used more effectively across all LOBs than before
Verified User
Anonymous
Read full review
Kroll
  • Radically increased conversion rates due to proactive chat bots
  • Increased customer satisfaction due to stellar support (built in screen share saves a ton of time for troubleshooting, unlimited number of agents helps to improve response times etc)
  • Saved hours of time of support team
DM
Dennis Maksymov
Growth Marketing Manager
Read full review
ScreenShots