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Cost-effective knowledge management
July 11, 2022

Cost-effective knowledge management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Market Logic

An organisation gathers insights from a multitude of sources. Often, these sources like media monitoring, social listening, secondary research services, PR listening, news feeds, competitive insights etc, do not speak to each other. If a user needs to find a segment of this information, they are supposed to know the right location and context of the information. MarketLogic is used as an insights repository. It connects all your consumer and market data and tools together. It helps business find the insights it needs faster and improves efficiencies.
  • Knowledge management
  • Competitive intelligence
  • Agile research
  • Customer service
  • AI assistance
  • Software reliability issues
  • Social media monitoring
  • AI assistance
  • Agile research
  • Improved research efficiencies
  • Value for money, better ROI
  • Information is used more effectively across all LOBs than before
Wasn't involved in the evaluation of this product

Do you think Market Logic delivers good value for the price?

Yes

Are you happy with Market Logic's feature set?

Yes

Did Market Logic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Market Logic go as expected?

I wasn't involved with the implementation phase

Would you buy Market Logic again?

Yes

Easy to manage knowledge repository if you have more than a few information channels gathering insights but are living in a silo. E.g. survey results, NPS data, social listening, media monitoring etc. MarketLogic becomes a singular platform to research relevant information from all of your information sources.