Markup.io vs. Pastel

Scenarios where I find Markup.io appropriate: Sharing files with a client (as an agency) that are not approved but need to visually assessed. Sharing short-term files with external teams Housing client files short-term Scenarios where it is less appropriate: Long term storage of team files Sending approved files to a client

If you need to get quick feedback from a client on a design or website, Pastel makes this very, very easy. It's our standard workflow for feedback.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• easy to use and appealing user interface
• Affordable packages
• Organized interface

• Voice suggestions are useful for people who don't want to type
• You don't always see who has viewed the file
• Downloadable comments would be a good addition

It's UI makes it super easy to use and it has the benefits that I need. I can share a tool with my clients that makes the process easier which makes my firm look good and the fact that the platform is so appealing also makes my firm look good by extension

I don't have to coach clients on how to use it at all. That alone is worth its weight in gold.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Figma: Harder to use, steeper learning curve monday.com: still use this and share items occasionally here but more in a back up, repository way. It was hard for clients to find the files Google Drive: not everyone uses Google and sometimes, we had difficulty with Microsoft users WeTransfer: too ephemeral, clients responsible for sending comments via email, gives them too much work which ultimately makes the process harder

Bugherd was just too complicated, too error prone, too hard to understand what was still pending. Pastel's design is much cleaner and feels much lighter weight and does not require installing javascript snippets to function.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Better creative collaboration=increased client satisfaction
• Faster approval process= faster project closure
• Better and more complete annotations= increased client satisfaction