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Masergy vs. Printbox, Photo Products Online Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Masergy

    Score10 out of 10
    N/AMasergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.N/A

    Printbox, Photo Products Online Software

    Score8.4 out of 10
    N/APrintbox is an enterprise-level solution designed for a photo product business. it aims to help boost online shops' performance with a combination of ready-to-use software and customizable solutions. From multiple journey paths, through editors for a variety of photo products, to a built-in e-commerce platform and file generator. The vendor states Printbox's approach to business is to be the customer's partner, not just a software supplier.N/A
    Pricing
    MasergyPrintbox, Photo Products Online Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MasergyPrintbox, Photo Products Online Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    MasergyPrintbox, Photo Products Online Software
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MasergyPrintbox, Photo Products Online Software
    Likelihood to Recommend
    Masergy
    I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
    Incentivized
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    Printbox
    So this is the PERFECT software for photo books! I used to use Shutterfly, and really liked it a lot.. but a business connection of mine had mentioned Printbox as a more business suited solution. I now use it both for business services as well as for personal projects and client gifts as well.
    Incentivized
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    Pros
    Masergy
    • Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
    • Ease of use - Very easy to make and receive calls.
    • Convenient - I can listen to and save my voicemails straight from the app.
    Incentivized
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    Printbox
    • Photo books
    • Calendars
    • Invitations
    Incentivized
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    Cons
    Masergy
    • Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
    • No easy way to switch audio devices.
    • No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
    Incentivized
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    Printbox
    • Quality of proofs
    • Customer service speed of response
    Incentivized
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    Support Rating
    Masergy
    I cannot rate their support as I have never needed it.
    Incentivized
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    Printbox
    No answers on this topic
    Alternatives Considered
    Masergy
    I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.
    Incentivized
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    Printbox
    Couldn't get it in the list of other vendors... but Shutterfly was my go-to for the longest time. But one issue I had with them was their prices were always SUPER high, then you could wait for major coupons to come out for decent prices. Which was inconvenient for time-sensitive gifts. Printbox has fair pricing all the time which I prefer significantly.
    Incentivized
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    Return on Investment
    Masergy
    • Ability to use one number for multiple devices is great!
    • You can shield your personal cell phone - great for personal device use companies.
    Incentivized
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    Printbox
    • Off site printing - less equipment on site
    • Seamless dropship
    • Ease of use allows less design/setup time on our end
    Incentivized
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    ScreenShots

    Printbox, Photo Products Online Software Screenshots

    Screenshot of Printbox, a photo book software that sells. Various Editors for every photo product and an AI-driven Smart Creation ensure great usability and high conversion rates.Screenshot of RWD design and dedicated high-performing apps, both for Android and iOS.Screenshot of Prints Editor lets you manage hundreds of photos in a layout that is best suited for multiple prints ordering.Screenshot of Printbox flexible buying path, PWA technology, and landing page editing is a powerful set to attract more visitors and convert them into devotees.Screenshot of Pro Editor offers everything that professionals need for their artworks.