What users are saying about
7 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

MatrixCare

MatrixCare is well suited for the size of this company and its budget. The support is awesome, very professional, polite and knows what they're doing. It is also well suited for my company based on the type of healthcare, LTC, and rehab. Although I don't use the MDS features, I hear my colleagues say how much they like using them. The providers like that they are able to create their progress notes right into Matrix and I like that too because there are no paper notes needing to scan. The providers also find the dashboard very helpful for knowing what orders need to be signed and which patients are due for visits.I am unaware of any scenarios where MatrixCare is not well suited for my company, as far as my role.
Sam Massanopoli, RHIT Superstar | TrustRadius Reviewer

Yardi Senior Living

Any senior living/retirement home would likely benefit by using Yardi Senior Living suite. The fact that it handles the needs of almost the entire business makes it a very convenient platform for operating retirement residences.
Anonymous | TrustRadius Reviewer

Pros

MatrixCare

  • Store resident files, forms and scanned documents in a convenient location.
  • Navigate through each level of facility care for the super users is easy.
  • Security settings to make sure users can see what they need, not overly public per HIPPA rules.
Anonymous | TrustRadius Reviewer

Yardi Senior Living

  • Accounting.
  • Billing.
  • Electronic health records.
Anonymous | TrustRadius Reviewer

Cons

MatrixCare

  • The reports can be challenging to run, having to reset the search criteria each time.
  • The MatrixCare program is not easily used on tablets.
  • There are some limitations with regards to the POC ability.
  • When the internet is down, there is not an offline version to be used in the interim.
Denise Crosier | TrustRadius Reviewer

Yardi Senior Living

  • Yardi does have a tendency to release new features a bit early. I understand the drive to deliver what customers are asking for, but in some cases, further testing before release would be beneficial.
  • Yardi used to allow clients to have access to a remote desktop, which came in very handy to maintain the environment and develop new reports. They replaced this with web based tools that don't work as well.
  • Yardi does not handle any time sheet or payroll functions. It's the main shortcoming for our needs. As a result we have leveraged other software for this.
Anonymous | TrustRadius Reviewer

Support Rating

MatrixCare

MatrixCare 10.0
Based on 1 answer
I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.
Anonymous | TrustRadius Reviewer

Yardi Senior Living

Yardi Senior Living 8.0
Based on 1 answer
Yardi Senior Living support is good for the most part. They respond to most issues quickly, but sometimes problems can drag out.
Anonymous | TrustRadius Reviewer

Alternatives Considered

MatrixCare

I'm not sure
Anonymous | TrustRadius Reviewer

Yardi Senior Living

I haven't used it PointClickCare directly, but I'm told by others in the industry that it's more suited to Long Term Care. Yardi Senior Living works better for retirement residences with assisted and independent living.
Anonymous | TrustRadius Reviewer

Return on Investment

MatrixCare

  • I'm hard-pressed to speak on behalf of the entire company, which consists of seven locations and I'm just the Health Information Manager. As far as my daily objectives, one positive impact is I no longer need a full-time assistant.
  • Another positive impact is the reduction of paper. Since I started here, there have been no paper records. MatrixCare provides a well-organized chart that is is easy to navigate through.
  • A third positive impact is related to the reduction of paper, ROI (Release of Information). MatrixCare provides records in a PDF format, which most receiving entities and individuals require.
Sam Massanopoli, RHIT Superstar | TrustRadius Reviewer

Yardi Senior Living

  • Yardi license costs are reasonable for the functionality of the software.
  • There can be a steep learning curve for many Yardi products.
  • Upgrades tend to generate a lot of end user issues despite extensive testing.
Anonymous | TrustRadius Reviewer

Pricing Details

MatrixCare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Yardi Senior Living

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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