Yardi Senior Living does almost everything for our retirement residences
Anonymous | TrustRadius Reviewer
December 04, 2019

Yardi Senior Living does almost everything for our retirement residences

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Yardi Senior Living

Yardi Senior Living handles just about every aspect of day-to-day operations in our premium retirement homes. All accounting, resident management, sales, health records, and soon electronic prescriptions requirements are addressed with this software. It also handles the reporting duties for all the above-mentioned areas.
  • Accounting.
  • Billing.
  • Electronic health records.
  • Yardi does have a tendency to release new features a bit early. I understand the drive to deliver what customers are asking for, but in some cases, further testing before release would be beneficial.
  • Yardi used to allow clients to have access to a remote desktop, which came in very handy to maintain the environment and develop new reports. They replaced this with web based tools that don't work as well.
  • Yardi does not handle any time sheet or payroll functions. It's the main shortcoming for our needs. As a result we have leveraged other software for this.
  • Yardi license costs are reasonable for the functionality of the software.
  • There can be a steep learning curve for many Yardi products.
  • Upgrades tend to generate a lot of end user issues despite extensive testing.
I haven't used it PointClickCare directly, but I'm told by others in the industry that it's more suited to Long Term Care. Yardi Senior Living works better for retirement residences with assisted and independent living.
Yardi Senior Living support is good for the most part. They respond to most issues quickly, but sometimes problems can drag out.

Do you think Yardi Senior Living delivers good value for the price?

Yes

Are you happy with Yardi Senior Living's feature set?

Yes

Did Yardi Senior Living live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Yardi Senior Living go as expected?

Yes

Would you buy Yardi Senior Living again?

Yes

Any senior living/retirement home would likely benefit by using Yardi Senior Living suite. The fact that it handles the needs of almost the entire business makes it a very convenient platform for operating retirement residences.