Voci by Medallia vs. Smartling
Voci by Medallia vs. Smartling
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Voci by Medallia | N/A | Voci, now from Medallia (acquired May 2020) and formerly known as V-Blaze is an automated speech-to-text transcription product. Voci is intended to turn unstructured voice data into transcripts that can be integrated into analytics platforms. Voci is designed to enable users to improve agent quality monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance. | N/A | |
Smartling | Mid-Size Companies (51-1,000 employees) | The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content. | N/A |
| Voci by Medallia | Smartling | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Voci by Medallia | Smartling |
|---|
| Voci by Medallia | Smartling | |
|---|---|---|
| Small Businesses | Dragon Speech Recognition Score 8.4 out of 10 | No answers on this topic |
| Medium-sized Companies | Dovetail Score 8.6 out of 10 | No answers on this topic |
| Enterprises | Verint Speech and Text Analytics Score 8.4 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Voci by Medallia | Smartling | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 9.5 (4 ratings) |
| Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
| Usability | - (0 ratings) | 9.1 (1 ratings) |
| Availability | - (0 ratings) | 9.1 (1 ratings) |
| Support Rating | - (0 ratings) | 9.1 (1 ratings) |
| Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
| Voci by Medallia | Smartling | |
|---|---|---|
| Likelihood to Recommend | ![]() Medallia No answers on this topic | ![]() Smartling
|
| Pros | ![]() Medallia No answers on this topic | ![]() Smartling
|
| Cons | ![]() Medallia No answers on this topic | ![]() Smartling
|
| Likelihood to Renew | ![]() Medallia No answers on this topic | ![]() Smartling
|
| Support Rating | ![]() Medallia No answers on this topic | ![]() Smartling
|
| Alternatives Considered | ![]() Medallia No answers on this topic | ![]() Smartling
|
| Return on Investment | ![]() Medallia No answers on this topic | ![]() Smartling
|
| ScreenShots |



