TrustRadius

MediaPlatform vs. Support.com Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MediaPlatform
Score 8.2 out of 10
N/A
MediaPlatform is an enterprise video communication software for interactive presentations, webcasts, and video portal software available through either cloud or on-premise deployment.N/A
Support.com Cloud
Score 0.0 out of 10
N/A
Support.com in Sunnyvale offers Support.com Cloud, the company's cloud-based contact center software.N/A
Pricing
MediaPlatformSupport.com Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MediaPlatformSupport.com Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
MediaPlatformSupport.com Cloud
Top Pros

No answers on this topic

Features
MediaPlatformSupport.com Cloud
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
MediaPlatform
9.1
1 Ratings
12% above category average
Support.com Cloud
-
Ratings
High quality audio9.11 Ratings00 Ratings
High quality video9.11 Ratings00 Ratings
Low bandwidth requirements9.11 Ratings00 Ratings
Mobile support9.11 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
MediaPlatform
3.2
1 Ratings
86% below category average
Support.com Cloud
-
Ratings
Desktop sharing1.81 Ratings00 Ratings
Whiteboards4.51 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
MediaPlatform
7.1
1 Ratings
15% below category average
Support.com Cloud
-
Ratings
Calendar integration6.41 Ratings00 Ratings
Meeting initiation6.41 Ratings00 Ratings
Integrates with social media6.41 Ratings00 Ratings
Record meetings / events8.21 Ratings00 Ratings
Slideshows8.21 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
MediaPlatform
9.1
1 Ratings
7% above category average
Support.com Cloud
-
Ratings
Audience polling9.11 Ratings00 Ratings
Q&A9.11 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
MediaPlatform
8.2
1 Ratings
2% below category average
Support.com Cloud
-
Ratings
User authentication8.21 Ratings00 Ratings
Participant roles & permissions8.21 Ratings00 Ratings
Confidential attendee list8.21 Ratings00 Ratings
Best Alternatives
MediaPlatformSupport.com Cloud
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MediaPlatformSupport.com Cloud
Likelihood to Recommend
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
MediaPlatformSupport.com Cloud
Likelihood to Recommend
MediaPlatform, Inc.
MediaPlatform is not a tool to be used as a one-to-one client tool. Its best suited for corporate events or large events such as webinars, conventions, trade shows, or similar events. They have different products which are suited to the client's need and type of event. Based on your needs and their analysis they will advise you to choose the best solution offered by them
Verified User
Anonymous
Read full review
Support.com
No answers on this topic
Pros
MediaPlatform, Inc.
  • They consult with the client when developing and offering their service to understand the needs and objectives of the clients, the network demand, etc .
  • Other communication tools integration with their platform
  • In built analytics or the traffic and viewer actions
Verified User
Anonymous
Read full review
Support.com
No answers on this topic
Cons
MediaPlatform, Inc.
  • At this time I do not see any additional needs
Verified User
Anonymous
Read full review
Support.com
No answers on this topic
Alternatives Considered
MediaPlatform, Inc.
MediaPlatform is in a league by itself and is in no way comparable with any of the current media collaboration or presentation platforms with the product they offer and their quality of service. i would say they are far above the rest
Verified User
Anonymous
Read full review
Support.com
No answers on this topic
Return on Investment
MediaPlatform, Inc.
  • They makes presentation and integration easier
  • They take the stress out of event and media presentation online or across the network
Verified User
Anonymous
Read full review
Support.com
No answers on this topic
ScreenShots