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Mend Telehealth Platform vs. NueMD (discontinued)

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Mend Telehealth Platform

NueMD (discontinued)

7 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mend Telehealth Platform

    		N/AN/AAccording to the vendor, Mend Telehealth enables organizations to connect to patients anytime, anywhere with any device. Mend promises that their telehealth platform has a 98.3% engagement rate and single digit no-show rates. Mend also offers automation capabilities to integrate with EHR, PMS, and other third party systems. The vendor claims that approximately 50% of their customers have come from other telehealth systems.N/A

    NueMD (discontinued)

    Score8 out of 10
    		N/ANueMD was a cloud-based medical practice management software for small practices, featuring practice management, electronic health record, and medical billing capabilities. Acquired by AdvancedMD in 2018, it is a legacy product discontinued in late 2025.N/A
    Pricing
    Mend Telehealth PlatformNueMD (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mend Telehealth PlatformNueMD (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Mend Telehealth PlatformNueMD (discontinued)
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Mend Telehealth Platform and NueMD (discontinued)
    Feature
    Mend Telehealth Platform
    -
    Ratings
    NueMD (discontinued)
    7.5
    3 Ratings
    0% below category average
    Real-time eligibility verification00 Ratings6.93 Ratings
    Claims management00 Ratings8.13 Ratings
    Coding00 Ratings9.02 Ratings
    Patient billing00 Ratings4.43 Ratings
    Financial Reporting00 Ratings9.13 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Mend Telehealth Platform and NueMD (discontinued)
    Feature
    Mend Telehealth Platform
    -
    Ratings
    NueMD (discontinued)
    8.3
    3 Ratings
    8% above category average
    Rule-based scheduling00 Ratings8.13 Ratings
    Automated appointment reminders00 Ratings10.02 Ratings
    Automated patient check-in00 Ratings7.22 Ratings
    Multi-location support00 Ratings9.13 Ratings
    Calendar interface00 Ratings7.23 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Mend Telehealth Platform and NueMD (discontinued)
    Feature
    Mend Telehealth Platform
    -
    Ratings
    NueMD (discontinued)
    8.7
    3 Ratings
    19% above category average
    Charting / document management00 Ratings8.13 Ratings
    Templates00 Ratings8.13 Ratings
    Patient portal00 Ratings10.01 Ratings
    Mobile/tablet support00 Ratings6.33 Ratings
    Fax integration00 Ratings10.01 Ratings
    Integration with other EMR and PM systems00 Ratings10.02 Ratings
    Workflow automation00 Ratings8.13 Ratings
    Speech recognition00 Ratings10.01 Ratings
    Customization00 Ratings6.33 Ratings
    E-prescribing00 Ratings10.02 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Mend Telehealth Platform and NueMD (discontinued)
    Feature
    Mend Telehealth Platform
    -
    Ratings
    NueMD (discontinued)
    9.1
    3 Ratings
    9% above category average
    HIPAA compliance00 Ratings9.13 Ratings
    Role-based permission levels00 Ratings7.23 Ratings
    Data backups and redundancy00 Ratings10.02 Ratings
    Local mode / networking failsafe00 Ratings10.02 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Mend Telehealth Platform and NueMD (discontinued)
    Feature
    Mend Telehealth Platform
    -
    Ratings
    NueMD (discontinued)
    9.7
    3 Ratings
    25% above category average
    Task tracking00 Ratings10.02 Ratings
    Specialty-specific workflows00 Ratings10.02 Ratings
    Multi-office / multi-physician capabilities00 Ratings9.13 Ratings
    Best Alternatives
    Mend Telehealth PlatformNueMD (discontinued)
    Small Businesses
    No answers on this topic
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mend Telehealth PlatformNueMD (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (4 ratings)
    User Testimonials
    Mend Telehealth PlatformNueMD (discontinued)
    Likelihood to Recommend
    Mend
    No answers on this topic
    Discontinued Products
    Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
    Incentivized
    Jessica Adams
    CEO
    Read full review
    Pros
    Mend
    No answers on this topic
    Discontinued Products
    • Entering patient's information
    • Creating Appointments
    • Editing appointments
    • Some reports are helpful
    Incentivized
    Sabrina Cipriotto
    Billing and Scheduling
    Read full review
    Cons
    Mend
    No answers on this topic
    Discontinued Products
    • Customer Service
    • Batch Billing
    • Modifying to fit particular needs
    Incentivized
    Verified User
    Read full review
    Alternatives Considered
    Mend
    No answers on this topic
    Discontinued Products
    Overall NUEMD is easy to use self explanatory and realtime helps alot when were are busy checking in patients, it gives you messages letting you know when something isnt right and that makes the claim we send out to the ins company cleaner to the return on payments from the ins co is better
    Incentivized
    Kirsten Santos
    Front Desk
    Read full review
    Return on Investment
    Mend
    No answers on this topic
    Discontinued Products
    • It makes it easier to train people on how to use due to it being simple
    • Helps keep track of past present and future visits
    • Complete customizable schedule for different providers
    Incentivized
    Sabrina Cipriotto
    Billing and Scheduling
    Read full review
    ScreenShots

    Mend Telehealth Platform Screenshots

    Screenshot of Savvy practices implement telehealth because the convenience for patients and ease-of-use with Mend produces single digit no-show rates. The average no-show rate is 23% across the globe. For a ten provider practice, that equates to at least $857,808 in lost revenue annually assuming $74 per visit.Screenshot of The average no-show rate is 23% across the globe. For a 10 provider practice, that equates to at least $857,808 in lost revenue annually. 90% of text messages get read within 3 minutes. Mend’s innovative appointment reminder service for doctors will text and email or email and call so that there are always multiple touches, eliminating the possibility of your patients forgetting their appointments.Screenshot of Our customers average 80% engagement rates with Mend digital medical intake forms and some groups are as high as 98%. Patient portals see single digit engagement rates. Mend can automate the majority of your patient intake forms creating massive reductions in overhead and errors.Screenshot of Make it quick and convenient for patients to schedule or modify their appointments 24/7/365. With patient self-scheduling, your practice can expect a reduction in no-shows and instant growth in revenue.