NueMD was the right decision
April 03, 2017

NueMD was the right decision

Jessica Adams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with NueMD

  • The software is easy to use.
  • Someone with very little billing experience can easily learn to use it.
  • Reports are easy to run and there is a large variety.
  • The initial transition was challenging as it would have been with any software.
  • Some of the trainers seemed to lack experience with details of the program.
  • They were not familiar with some of the insurances in our local area and did not set them up correctly causing delays in payment.
NueMD is easier to use and more reliable than Allscripts. Allscripts feequently had technical problems when we eere using it.
It is more economical and a better value than Athena. It has the same features at a much lower price.
Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.

NueMD Feature Ratings

Real-time eligibility verification
6
Claims management
10
Patient billing
10
Financial Reporting
10
Rule-based scheduling
10
Automated patient check-in
10
Automated appointment reminders
10
Multi-location support
10
Calendar interface
10
Charting / document management
10
Templates
10
E-prescribing
10
Fax integration
Not Rated
Patient portal
Not Rated
Mobile/tablet support
10
Integration with other EMR and PM systems
10
Customization
10
Workflow automation
10
Role-based permission levels
10
Data backups and redundancy
10
HIPAA compliance
10
Local mode / networking failsafe
10
Task tracking
10
Specialty-specific workflows
10
Multi-office / multi-physician capabilities
10

Evaluating NueMD and Competitors

No - NueMD replaced outsourced billing at our organization.
  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
  • Third-party Reviews
We compared many different options when choosing NueMD. We were a little intimidated about bringing billing in-house and compared full service options as well as software (NueMD has both). We checked references and negotiated a competitive price and have been satisfied with our decision.
We took nearly a year to compare products and services. I would recommend looking at all reviews, options, and services specific to your organization when choosing billing software. The time we put into research was well spent and we are satisfied with our choice to use NueMD.