Mercer consulting group in New York offers Mercer WIN | ePrism, a compensation management platform which supports resource optimization and compensation planning with deep analytics, easy data navigation with smooth workflow.
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PayScale Insight Lab
Score 4.3 out of 10
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PayScale Insight Lab is a sales intelligence software solution offered by PayScale, Inc.
This software is ideal for managing large amounts of external, salary survey data - as well as if you want to combine it into reports, presentations with internal compensation data. The reporting capabilities are superior to any other reporting tool I've used from a compensation perspective. I really enjoy using this software.
If you have a large employee base and you are trying to remain competitive from a compensation perspective, this tool is well suited to help you accomplish this goal. If you are not a comp expert, they have experts on hand that can help you through projects or just answer basic questions.
As a database of information, Mercer WIN | ePrism is an exceptionally easy tool to use, even for beginners.
The functionality is endless, there are so many ways of manipulating and cutting the data stored in the system. It makes it a one-stop shop for all your compensation-related reporting needs.
Being able to create and manage benchmark positions, you always have easy-to-access baseline data. Additionally, the visuals are clean and easy to read, easy to prepare and come together with just a couple clicks.
Their customer service is fantastic. I absolutely adore my Relationship Success Manager, I still have a great relationship with the Account Executive that brought us on board.
The tool has some hiccups but overall, of the three tools I demo'ed, it is the most user friendly. PayScale is transparent about the issues they are experiencing and what is on the horizon for improvements of the tool. We all expect some things to go a little wrong or not be the as user friendly as WE THINK it should be, and I appreciate that PayScale acknowledges that and is transparent about what's in the works for improvements along the way.
I like the ability to customize pay structures, create favorites, and create new jobs on the fly. I've really enjoyed working in the tool and I'm excited to get our data cleaned up so that we can use all PayScale reporting and dashboards have to offer.
For new users, the tool can be overwhelming. However, once you are proficient, the tool is intuitive and very easy to use. Perhaps online tutorials or more guidance would be helpful.
Job titles can prove to be a challenge as they sometimes do not connect as well as you'd hope. This may require some extra work on our part to fit our needs into what Payscale provides. Generally, this is a small concern, but it is still something that should be updated to keep with some of the changes in titles/roles.
It would be great if Payscale offered an online tool/area for watching recorded webinars or training sessions rather than having to do it live. As others have mentioned, with a busy schedule, it is sometimes challenging to find the time to watch live. Having a database would help ensure that the training can be accessed at any time.
Options to perhaps break down some of the data in reports to provide to others who are less versed in the contents of the report and the overall system. I'd prefer to have to explain less of what is presented and let the data speak for itself where possible.
Never had any issues with customer support as they are very responsive. The system is very reliable, therefore, we rarely interact with their customer support.
Both PayScale and Paycom were pretty comparable, but I liked the detail and sophistication of PayScale a little more. Because PayScale has a place to enter in info on both the job and the market, we went with this software. The other factor I took into consideration was that I was already using PayScale and didn't have to enter the entire company's data
We have been able to create many efficiencies when it comes to compensation reporting by using Mercer WIN | ePrism.
We have been able to ensure greater data integrity in the information we have provided to stakeholders given that Mercer WIN | ePrism has a secure and reliable database.
PayScale has allowed us to better target our compensation strategy, which has reigned in managers who were increasing pay MUCH quicker than necessary.
The changes we've made over the past couple of years have allowed us to pinpoint areas of need. For example, we adjusted our starting pay for our primary job class and reduced turnover from over 60% to under 30% in 18 months. Reduced turnover is a clear positive impact on ROI.
