Metalogix Archive Manager vs. Smarsh

Archive Manager is very cost effective and much less expensive than Veritas Enterprise Vault. I use Archive Manager as protection from ransomware. This has saved me more than once where I can very rapidly restore encrypted files. It is also hardware agnostic and very flexible.

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This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.

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• Email archiving and retrieval - leaves a stub in the users mailbox so they can still see and retrieve emails directly from their mail client.
• Very little admin or maintenance required from IT.
• PST Scavenging - MAM has a tool that will hun the network for rogue PSTs, and import same into MAM so the PST can be deleted.
• The Metalogix team are one of the best support teams we've ever dealt with.
• Prompt, knowledgeable and friendly.

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• Discovery: It allows for easy discoveries by the compliance and cyber security departments.
• Ethical walls: This keeps certain departments from talking to each other.
• Very granular control. This is a big product meaning you can get very detailed with it.
• Once it's configured and running, we hardly ever have any issues.

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• Archive Manager has a very steep learning curve. In some areas it seems unnecessarily complicated. You can either spend a great deal of time reading the never ending documentation or pay for their installation services.
• Metalogix was recently acquired by Quest. Since this transition, their support had greatly gone downhill. The last couple of times I have opened a ticket I have been asked for a service tag. Metalogix products do not have service tags and the front level techs seem to be unaware of this.

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• Its configuration options were very large and required a good deal of time to learn all of the various settings.

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It's the only product at this time that meets all of our requirements.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Customer support is great and I will typically work with the same representative every time. He is very knowledgeable in the product and has been with Metalogix for a long time. I am concerned how the acquisition from Quest will affect this. It seems like their pool of knowledgeable support representatives is small.

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Large enterprise scalablity.

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This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.

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• MAM has enable us to tier our email storage intelligently between high speed SAN, Low Cost NAs and Amazon cloud.

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• Faster investigative work has led to increased employee efficiency when working on security investigations.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info