Veritas Enterprise Vault

Veritas Enterprise Vault

Score 8.2 out of 10
Veritas Enterprise Vault


What is Veritas Enterprise Vault?

Veritas Enterprise Vault is a file archiving option.
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What is Veritas Enterprise Vault?

Veritas Enterprise Vault is a file archiving option.

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Product Details

What is Veritas Enterprise Vault?

Veritas Enterprise Vault is a file archiving option.

Veritas Enterprise Vault Technical Details

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(1-9 of 9)
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Score 6 out of 10
Vetted Review
Verified User
We're using Veritas Enterprise Vault for Data Archiving for a long time, since 2009. At that time, storage arrays were not so 'intelligent' and it was hard to find one with deduplication and/or tiering capabilities. We had serious 'space issues' on our production storage and Enterprise Vault helped to move unused data from the production array to a cheaper one. We're still keeping it running, so we're able to retrieve archived data if necessary, but now it is dedicated to a single legacy Windows FileServer from the old times.
In the past, we also used to archive data from Lotus Domino databases using Enterprise Vault.
  • Very robust
  • A good granularity on the archiving rules.
  • The STUBS! If possible, just archive data and dont leave the stubs behind. They break easily.
  • Requires too much maintenance.
Veritas Enterprise Vault is a very robust tool and it's still one of the most recognized players on data archiving. On the other hand, it is a tool that requires too much maintenance from the administrator. Especially because you're dealing with user data. In large environments/deployments, it would be better to have a dedicated Enterprise Vault administrator (someone with good knowledge of EV administration) to monitor the environment and take care of all the alerts. In our case, we didn't do this, and the price was very high. Due to some bad administration, we ended losing some archived data.
Score 9 out of 10
Vetted Review
Verified User
The overall experience has been satisfactory. EV Archiving is the best tool to store all your emails and documents securely. The vault is available in the cloud and we can access documents from anywhere. I have been using Veritas Vault to ensure that all messages I receive in my inbox are also saved in Veritas. It has interesting functions such as storing only copies as read-only in the safe, which does not allow accidental deletion of documents.
  • Improve business process agility.
  • Improve compliance & risk management.
  • Automatic retention strategy.
  • Data Lost Prevention technology.
  • The search function in the vault does not work very well.
  • Cost. If not planned diligently, it might add to the overall cost.
  • Not easy get a expert to address the issue fast.
It is not linked to a specific hardware component and can be installed on any platform. It is a perfect solution for basically all companies and the user experience is simple and easy to use. Another positive point is that it has become the best solution for archiving emails and secret documents. The points of attention revolve around the cost for companies with many users. If there is no planning, it can become a major cost.
Ian Macintosh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Symantec Enterprise Vault (EV) is used across the organization specifically for email archiving. We have been able to import and absorb all PSTs and provide a highly robust and secure EV store. The price was right for our size organization and the ability to search across the store when we get freedom of information requests is fantastic.
  • Journaling of emails
  • Archiving and single instance storage
  • Searching the archive
  • Speed of importing PSTs
Archiving emails is what we currently use the product for. It's great at this and I believe we could expand it to capture more of our file system (maybe in the future). I love the search capability, particularly at the administrator level when responding to FOI requests. It certainly cuts down the effort!
Sheldon Eng | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
At our company we implemented FSA, SharePoint and Exchange. We initially deployed FSA with the intention of reducing total cost of storage in our DFS File Server environment. Our environment was complex with multiple copies of the data set so using FSA reduced our storage foot dramatically. This also helped us address our inability to backup our large environment with our DFS environment. We later implemented SharePoint and Exchange archiving to further reduce storage footprint.
  • EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
  • EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
  • EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
  • We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
  • Speed of archiving data was pretty fast.
  • The last version I was involved in was version 10. EV FSA IE Stubs were not intelligent at all. It was simply a short cut which bought us a lot of flexibility on one end but lacked intelligence to do anything with it. Moving IE stubs from one location on the file system to another was also challenging as the permissions had to be synced up. There needs to be proven well documented process to walk operations through the details.
  • EV SharePoint at the time lacked support for archiving blog type content.
  • We used Veritas EV Agent to backup Enterprise Vault. However, agent based solutions lacked performance but setup was significantly easier. The best option is to use Snap Shots to backup your archive. There are a set of powershell scripts that can help with ensuring the vault stores are backed up using these technologies.
  • FSA IE shortcuts had no icons of the original file.
Not sure about Discovery DA in Enterprise Vault. Should attempt to leverage Clearwell to address the ediscovery pieces.
Dan Lepinski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We were using Enterprise Vault to archive all email coming into our mail server prior to our migration to Office 365 E3. This allowed us to keep mailbox storage allocated to employees low. Employees could delete email with confidence that it was archived somewhere safe in case it needed to be accessed again in the future.
  • Archiving Email. All incoming and outgoing email is stored by Enterprise Vault and is easily accessible if needed.
  • Retention periods could be set to keep archives for a certain amount of time.
  • Paging through archives can be time consuming. The software seems slow at this. This was possibly related to our own server performance.
  • There are a lot of options to expand out in the tree. It can be overwhelming at first.
I would recommend it to anyone that needs to archive employee emails. Whether it be simple record keeping or if you're required to hold email for litigation holds. The reason we no longer use Enterprise Vault is we moved our email service to the cloud, Office 365. Archiving is part of the service we pay for, and obviously we're no longer hosting email ourselves.
Curt Sminkey | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
We use Enterprise Vault across our entire company (globally). We don't impose any quota limits on email so it allows us to keep our Exchange databases manageable and still allow our users to keep all the email they want.
  • It works fairly well with Outlook so users don't necessarily know an email has been archived.
  • It lets us set up groups with different retention categories. For example, we allow our users to keep email for 3 years. After 3 years, it will get purged on its own. However some mailboxes need to keep all email for 7 year for audit purposes and it lets us do that.
  • We use Enterprise Vault to archive mailboxes for people who are no longer with the company to preserve them. We can give access to a user if they need access or export into a PST file if someone outside the company needs access to it.
  • We struggle with backups. It's very delicate in that Enterprise Vault (EV) backups must run after Exchange backups run. Given the size of Exchange and EV, it sometimes gets backed up when the full backups run since they run out of time.
  • Because backups can become a problem, it has a trickle down effect and stops when emails are actually archived.
  • Like any Outlook plug in, there can be problems if the plugin stops responding and Outlook disables it.
For our goal where we don't want to impose mailbox limits, it works great. Since you are offloading emails from Exchange to Symantec Enterprise Vault, I don't know how well it will work in a physical server as we are constantly adding more disk space and drives. In a virtual server, it's not too bad, but this might be a problem in a ph
Joshua Kirk | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
As a law firm we use Enterprise Vault to store all of our email older than 120 days and to archive data from our file shares. We do this for every attorney and staff person, allowing users to search their own archives and for Attorneys and managers to search staff archives as needed. In addition, we use Enterprise Vault to hold onto departed user and Attorney emails allowing us to meet the ABA best practices and any regulations for retention. Then using the retention periods we are able to purge out older emails from departed users in an organized and formalized process.
  • The ability to import PST files has made it easy to add email that Attorneys bring with them, and to move from our legacy PST archives to the Enterprise Vault system.
  • The Vault Cache means users have available to them in Outlook a portion of their Vault in the familiar Outlook tree, which means users feel comfortable working in the system, often transparent to the archiving going on in the background
  • It's a very robust system, often very set it and forget. We rarely have to do much more than monitoring and basic patching on the system.
  • The ability to search attachments, not just subject and body of emails. This allows users to find attachments, or words in attachments.
  • Implementation of the servers is a very detailed and precise process. You have to match Windows versions, Outlook versions, and Exchange versions for supportability, optimal performance, and best practice.
  • The system lacks effective scale out documentation and planning. Scale out often requires breaking the roles apart, and the documentation does not clearly define how to do this.
  • If you scale out, user location migration can be problematic for moving their archive vaults for email.
I recommend Enterprise Vault, especially over native Exchange archiving when:
1. You have, or may need litigation holds and searches
2. There is a need to archive and set defined retention periods for Journaling
3. You have lots of duplicate large emails that you want to get deduplication of
4. You need/ want to be able to search attachment in addition to emails
5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team
Ryan Hanzalik | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Symantec Enterprise for antivirus, backups and system images for disaster recovery. We use all three products listed across our global corporation for servers and Symantec Endpoint Protection for workstations.

These products address three key business problems:

1) Having the same antivirus software installed across all devices
2) Having daily and weekly backups of servers at every remote site (600+ sites)
3) Having the same product family our engineers are already familiar for our disaster recovery solution
  • Symantec Enterprise Endpoint Protection is a solid antivirus client. It has protected our organization from hundreds of disastrous infections
  • Symantec Enterprise Backup Exec has made backing up our remote sites and managing them effortless
  • Symantec Enterprise System Recovery has allowed us to take system images and stand them up quickly at our DR site
  • Symantec Endpoint Protection could have an easier to use reporting module. It is not intuitive at all to use
  • Symantec Backup Exec could have better pricing on extra options
  • Symantec Enterprise could have a better centralized management server option
Many of the server edition modules for Symantec Enterprise are the best in the industry, bar none. I would select their products every time for servers.
However, there are better workstation options out on the market.
Key questions to ask during the selection process:
1) It really comes down to price, what type of budget do you have?
2) Extra modules for any product normally cost extra, so make sure you buy the modules you need when you need them
3) Do want all your modules to exist under one platform or are you only looking at the cost and do not care about mixing & matching?
Mark Foss | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
It is used by my entire enterprise for email archival and compliance reasons. It has a twofold purpose, to keep mailbox sizes down and to keep a copy of messages for compliance requirements and retention.
  • Single instance storage is an important feature. Despite the cost of storage going down commercially, data center storage is still rather costly and email has exploded in its sizes across the board. Microsoft has done away with single instance storage in their products despite the fact that email is commonly sent to multiples and groups of people.
  • Giving structure to email is what Enterprise Vault does. Since email has an unstructured database, structure generally helps for faster searches and indexing. With a well tuned EV system, excellent and complex searches can be obtained.
  • Symantec has always provided excellent Technical support to their EV product. I have always been pleased with their support when I have been deeply perplexed by an issue.
  • Enterprise Vault is a complex product and requires good administrative support. This can be tough for short staffed companies needing a system that is more "setup and forget" while working other other IT systems. I wish EV was a bit more easy to administer.
  • Be careful about the Vault Store choices you make. There are some proprietary storage systems that EV supports that modifies they way items are stored. (like, Hitachi Streamer Storage, HCP). If you ever need to migrate away from one storage system to another - do not use proprietary formatted vault storage systems. If you ask me, Symantec should not certify any storage system that uses a proprietary format.
Enterprise Vault is useful with a well staffed IT organization as it requires having a dedicated support staff.
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