TrustRadius

mFax by Documo vs. Nextiva vFAX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
mFax
Score 8.0 out of 10
N/A
mFax, from Documo, fax-enables any internet connected device. Its interface is designed to take the clunkiness out of fax and frees users from traditional fax machines, and is cross-browser ready and mobile friendly.N/A
Nextiva vFAX
Score 8.2 out of 10
N/A
Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.
$9.95
per month 500 pages
Pricing
mFax by DocumoNextiva vFAX
Editions & Modules
No answers on this topic
Essential
$9.95
per month 500 pages
Professional
$18.95
per month 1,000 pages
HIPAA Compliant
Custom
Offerings
Pricing Offerings
mFaxNextiva vFAX
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—20% discount for annual subscription.
More Pricing Information
Community Pulse
mFax by DocumoNextiva vFAX
Best Alternatives
mFax by DocumoNextiva vFAX
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
mFax by DocumoNextiva vFAX
Likelihood to Recommend
8.9
(2 ratings)
8.0
(2 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
mFax by DocumoNextiva vFAX
Likelihood to Recommend
Documo
Documo is very well suited for general tasks many law firms need to do. We have increased the efficiency of our record requests to various entities by using documo. It is best suited for documents that are not too large. When you get into multiple hundreds of pages the fax may be pending for hours before it is confirmed sent
Verified User
Anonymous
Read full review
Nextiva
Perfect for those who don't use faxes significantly but need a reliable cost efficient service with good customer service. I don't think it would be best for those who need to use frequently, especially sending or receiving larger documents.
Michelle Simpson, Esq. | TrustRadius Reviewer
Michelle Simpson, Esq.
Managing Attorney
Read full review
Pros
Documo
  • Incredible, always available and efficient customer service.
  • Immediate fax confirmations and ability to re-fax if necessary.
  • Ability to review history and retrieve sent faxes.
  • Extremely user-friendly and is a breeze to work with.
  • Ability to customize fax cover sheets.
  • Is actually fun and enjoyable to use.
  • Prefer not to use any other fax software system because this one is the best.
Verified User
Anonymous
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Nextiva
  • Reliable 24/7 faxing services
  • HIPAA compliant faxing
  • great customer support
  • Ease of use
CC
Chad Crewell
IT Director
Read full review
Cons
Documo
  • I would like it to be easier to add contacts
  • Larger faxes being sent sooner
Verified User
Anonymous
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Nextiva
  • Better functionality for the online portal
  • Better connection for larger documents
  • More consistency for sending faxes via email
Michelle Simpson, Esq. | TrustRadius Reviewer
Michelle Simpson, Esq.
Managing Attorney
Read full review
Support Rating
Documo
Every time I needed assistance, Documo's Support team has been available to help me and has fixed every issue I have had, which aren't that many. They are great to work with, easy to chat with, and very friendly and knowledgeable.
Verified User
Anonymous
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Nextiva
No answers on this topic
Return on Investment
Documo
  • positive: increases efficiency of requesting documents
Verified User
Anonymous
Read full review
Nextiva
  • Saves us thousands yearly compared to old fax services we were using
  • allows us to fax with ease and simple setup
CC
Chad Crewell
IT Director
Read full review
ScreenShots