mFax by Documo - from a small firm
March 04, 2022

mFax by Documo - from a small firm

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with mFax by Documo

We use mFax by Documo frequently in our organization. mFax is a simple way to fax, eliminating the need for a fax machine to be present in the office. It is highly efficient. We can send confidential materials over fax as well as confidential correspondence, which is very helpful to our firm. Documo allows us efficiency by sending our faxes without us ever having to leave our desk.
  • Documo has EXCELLENT customer service.
  • Documo's status update page is always updated and problems are resolved in a reasonable time frame.
  • Documo is simple to use for faxing materials.
  • Documo sends a copy of faxes to your email inbox - alerting you that you have received a fax instantly.
  • I would like it to be easier to add contacts
  • Larger faxes being sent sooner
  • Online
  • Email Notifications
  • Preview fax prior to sending
  • Creates cover pages
  • positive: increases efficiency of requesting documents

Do you think mFax by Documo delivers good value for the price?


Are you happy with mFax by Documo's feature set?


Did mFax by Documo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of mFax by Documo go as expected?

I wasn't involved with the implementation phase

Would you buy mFax by Documo again?


Documo is very well suited for general tasks many law firms need to do. We have increased the efficiency of our record requests to various entities by using documo. It is best suited for documents that are not too large. When you get into multiple hundreds of pages the fax may be pending for hours before it is confirmed sent.