What users are saying about
6 Ratings
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Score 6 out of 101

Likelihood to Recommend

MiContact Center

Overall it is a great tool.
Christine Ondria profile photo

Pros

MiContact Center

  • RealTime monitors of employees and queues.
  • Reporting with CCMWeb and using Auditor.
  • Data mining for ACD.
Christine Ondria profile photo

Cons

MiContact Center

  • Software flaws.
  • Cannot export from the YourSite Explorer,
  • Softphone issues.
Christine Ondria profile photo

Pricing Details

MiContact Center

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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