Q: What are MiContact Center's top competitors?

Avaya Aura , Cisco UCS X-Series , and NiCE CXone are common alternatives for MiContact Center.

Question 1

What is MiContact Center?

Accepted Answer

Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases.

Question 2

What are MiContact Center's top competitors?

Accepted Answer

Avaya Aura, Cisco UCS X-Series, and NiCE CXone are common alternatives for MiContact Center.

Question 3

Who uses MiContact Center?

Accepted Answer

The most common users of MiContact Center are from Mid-sized Companies (51-1,000 employees).

MiContact Center Competitors and Alternatives

Most Commonly Comparedto MiContact Center

Genesys PureConnect (discontinued)

Genesys Multicloud CX (discontinued)

Altitude Xperience

Sprinklr Service

Webex Contact Center

GoTo Connect

Google Cloud Contact Center AI

NiCE CXone

RingCentral Contact Center

Broadvoice | GoContact