TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MicroBiz

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.

    $60

    per month

    Zoho Inventory

    Score9 out of 10
    N/AZoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho Inventory offers additional capabilities such as built-in shipment estimating, and tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create…

    $39

    per organization / month billed annually ($49.00 billed monthly)

    Pricing
    MicroBizZoho Inventory
    Editions & Modules
    MicroBiz Cloud
    $60
    per month
    BASIC
    $39.00
    per organization / month billed annually ($49.00 billed monthly)
    STANDARD
    $79.00
    per organization / month billed annually ($99.00 billed monthly)
    STANDARD
    $199.00
    per organization / month billed annually ($249.00 billed monthly)
    Offerings
    Pricing Offerings
    MicroBizZoho Inventory
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$200 per installationOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    MicroBizZoho Inventory
    Small Businesses
    Square POS
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MicroBizZoho Inventory
    Likelihood to Recommend
    8.3
    (2 ratings)
    5.6
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    MicroBizZoho Inventory
    Likelihood to Recommend
    MicroBiz LLC
    Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up). May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
    Incentivized
    Read full review
    Zoho
    It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
    Incentivized
    Read full review
    Pros
    MicroBiz LLC
    • Ring up transactions and take payments
    • Manage inventory
    • Management Reporting
    • Discounts and promotions
    Read full review
    Zoho
    • It is simple to use.
    • Does all the basics well.
    • Is able to integrate with our CRM.
    Incentivized
    Read full review
    Cons
    MicroBiz LLC
    • Missing a couple helpful features (such as a free loyalty program)
    • The formatting on some screens is whacky and the font can be small
    • It could be easier to email receipts (need to set this before the transaction)
    Incentivized
    Read full review
    Zoho
    • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
    • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
    • The reports within Inventory are extremely basic and many of them are useless
    • The packing slip module is useless as it does not print out bin locations
    • It's an inventory management system but it does not have bin locations
    • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
    • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
    • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
    Incentivized
    Read full review
    Likelihood to Renew
    MicroBiz LLC
    No answers on this topic
    Zoho
    It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
    Incentivized
    Read full review
    Alternatives Considered
    MicroBiz LLC
    It was close but we just liked some of the features in microbiz better. Plus it was cheaper
    Read full review
    Zoho
    The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
    Incentivized
    Read full review
    Return on Investment
    MicroBiz LLC
    • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
    • Synch with QBO allows us to save time manually entering financial data into our accounting system
    • Bar code scanning in both the front end and back end saves time and money
    Incentivized
    Read full review
    Zoho
    • We stopped using it as it was difficult to set up.
    • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
    Incentivized
    Read full review
    ScreenShots

    MicroBiz Screenshots

    Screenshot of MicroBiz Cloud runs on iPads, Macs and PCsScreenshot of Register Screen - Ring Up Sales Quickly and Easily.  Quickly scan items into the register using bar codes – or add items with one touch. Discount individual items, groups of items or the entire transaction. You can do price checks and check inventory. It’s so intuitive that employees will be able to use the POS application with almost no training.Screenshot of Register Screen  - Add any items to a transaction with one touch – even non-inventory items such as service and delivery charges. The keys can be set to prompt for the price or the size or color of an item. You can set up an unlimited number of Quick Pick Panels, use colors to highlight keys and arrange them in any order that you choose.Screenshot of Customer Order Dashboard - Manage Layaways, Work Orders, Deliveries and Phone Orders. Use the Orders in Progress capabilities in MicroBiz to manage layaways, phone orders and orders in progress.  You can collect a deposit and set whether the order will be fulfilled via store pick-up, shipment or delivery.Screenshot of Filtered Product Search - Use multiple ways to search for products and add them to a transaction. In addition to the top product search bar, MicroBiz Cloud features a flexible advance search feature.  This feature allows you to search by item name, SKU, style, UPC or Alternate ID.  Search results can be displayed in table format or as product tiles.  Advanced filters allow you to view results by category, vendors, brand, color, size or other attribute.Screenshot of Product Record - Simple and Matrix Products and Flexible Pricing Schemes.  Products records are critical to a retail system – as the sale of products and services drives revenue.  Our product records make your job easier by offering all kinds of flexibility and capabilities around product type (simple products, matrix products, prompt for price, services, etc) and pricing strategies (discounts, promotions, customer-based pricing, quantity-based pricing).

    Zoho Inventory Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot