Microsoft Copilot Studio vs. Optimizely Opal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Copilot Studio
Score 8.4 out of 10
N/A
Microsoft Copilot Studio is a low-code tool that empowers users to build their copilots or customize Microsoft Copilot. With its conversational capabilities, including custom GPTs, generative AI plugins, and manual topics, Copilot Studio is a platform that can be adapted to suit a range of use cases. Microsoft Copilot Studio provides an end-to-end lifecycle for standalone copilots and customizations through a single web-based experience. This allows users to build, deploy,…N/A
Optimizely Opal
Score 0.0 out of 10
N/A
Optimizely Opal is an agent orchestration platform for marketers, used to create, govern and scale AI—no developers needed. It helps marketers with tasks ranging from personalized content creation and continuous compliance checks, to automated reporting.N/A
Pricing
Microsoft Copilot StudioOptimizely Opal
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Microsoft Copilot StudioOptimizely Opal
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor building a copilot: $200 per month/tenant for 25,000 messages. Additional packs available. For customizing Copilot for Microsoft 365: Copilot Studio is included in the $30 user license.
More Pricing Information
Community Pulse
Microsoft Copilot StudioOptimizely Opal
Considered Both Products
Microsoft Copilot Studio
Chose Microsoft Copilot Studio
It is worldwide accepted and we already have the workspace and other tools from Microsoft family which compels us to go for copilot rather than google as it gives you wide range to explore in other areas in the same workspace.
Rating and worldwide acceptance is more for …
Chose Microsoft Copilot Studio
Really there is no other solution for enterprises than Microsoft Copilot Studio, as every business in New Zealand is already using MS licensing and backend infrastructure. This addition is game changing for those who otherwise would be locked out of solutions that would require …
Optimizely Opal

No answer on this topic

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User Ratings
Microsoft Copilot StudioOptimizely Opal
Likelihood to Recommend
9.3
(0 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Microsoft Copilot StudioOptimizely Opal
Likelihood to Recommend
Where you have a very finite and specific use case, that matches well with the intended use case of the product, it tends to be a great fit. For example we created a plain language chatbot which can rewrite any given piece of text into plain language, referring to specific internal standards.
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Pros
  • Agentic workflows
  • AI chatbots
  • Deploying via Teams
  • Multiple knowledge sources
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Cons
  • Ability to combine multiple sources in one query (indexing)
  • SharePoint integration - word count limit detrimental
  • Clearer communication and understanding of features and limitations
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Likelihood to Renew
At first, it stands out in integrating with the Microsoft ecosystem like Teams, Word, and Outlook. It makes simple for creation and deployment of AI agents and tools with out heavy coding. Great for the purpose of creating AI chat bots for regular tasks. It is excellent for quickly running mock demos.
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Usability
I would give 9 as it works well for us by utilizing the agentic part we are able to utilize the capabilities of copilot studio, If the billing structure and hallucinations can be corrected I would have given 10 as well. I would recommend everyone to give it a try if you want to up your game in Agentic AI with clients.
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Performance
No performance issue till date.
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Online Training
We had an excellent experience during the online training of Microsoft Copilot Studio. We were given training which included complete informations in the session. The session include the how we can use it. It gave us the complete guide. We had recorded sessions for future reference.
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Alternatives Considered
It is worldwide accepted and we already have the workspace and other tools from Microsoft family which compels us to go for copilot rather than google as it gives you wide range to explore in other areas in the same workspace. Rating and worldwide acceptance is more for Microsoft when compared to any other tool with respect to Agentic AI platform.
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Scalability
As it is low code it empowers everyone even with non technical person to create and deploy and publish the custom agents. Then agents can operate and plan, learn and scale the complex and challenging tasks across the entire business process. It helps to connect with data and take respective action.
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Return on Investment
  • Speed of delivery
  • Scale of deployment
  • Increase of access
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ScreenShots

Microsoft Copilot Studio Screenshots

Screenshot of Microsoft Copilot Studio - WorkflowScreenshot of Microsoft Copilot Studio - ChatScreenshot of Microsoft Copilot Studio - Conversational AIScreenshot of Microsoft Copilot Studio - ActionsScreenshot of Microsoft Copilot Studio - AnalyticsScreenshot of Microsoft Copilot Studio - Conversation

Optimizely Opal Screenshots

Screenshot of a handful of the pre-built agents in Optimizely Opal. Marketers can also create their own.Screenshot of a directory of pre-built tools for AI agents to execute actions or connect to other platforms.Screenshot of a drag-and-drop workflow builder to chain agents together so they can complete complex tasks autonomously.