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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Defender XDR

    Score8.7 out of 10
    N/AMicrosoft 365 Defender combines SIEM and XDR capabilities for Microsoft 365 environments, encompassing threat detection, post-breach detection, automated investigation, and response for endpoints. Additionally, it protects cloud apps, emails and documents, and employee identities.N/A

    Zscaler Private Access

    Score9.4 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    Microsoft Defender XDRZscaler Private Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Defender XDRZscaler Private Access
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Defender XDRZscaler Private Access
    Considered Both Products
    Microsoft
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    85 Answers
    99%
    Would buy again
    84 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    79 Answers
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    85 Answers
    99%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    58 Answers
    95%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    66 Answers
    91%
    Implementation went as expected
    68 Answers
    Features
    Microsoft Defender XDRZscaler Private Access
    Identity Management
    Comparison of Identity Management features of Microsoft Defender XDR and Zscaler Private Access
    Feature
    Microsoft Defender XDR
    -
    Ratings
    Zscaler Private Access
    9.2
    58 Ratings
    5% above category average
    Multi-Factor Authentication00 Ratings9.258 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Microsoft Defender XDR and Zscaler Private Access
    Feature
    Microsoft Defender XDR
    -
    Ratings
    Zscaler Private Access
    8.8
    27 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)00 Ratings8.827 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Microsoft Defender XDR and Zscaler Private Access
    Feature
    Microsoft Defender XDR
    -
    Ratings
    Zscaler Private Access
    8.6
    65 Ratings
    8% above category average
    Network Analytics00 Ratings8.961 Ratings
    Threat Recognition00 Ratings9.053 Ratings
    Vulnerability Classification00 Ratings8.442 Ratings
    Automated Alerts and Reporting00 Ratings8.255 Ratings
    Threat Analysis00 Ratings8.748 Ratings
    Threat Intelligence Reporting00 Ratings8.245 Ratings
    Automated Threat Identification00 Ratings8.643 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Microsoft Defender XDR and Zscaler Private Access
    Feature
    Microsoft Defender XDR
    -
    Ratings
    Zscaler Private Access
    9.1
    78 Ratings
    6% above category average
    Continuous Verification00 Ratings9.171 Ratings
    Secure Web Gateways00 Ratings9.353 Ratings
    Network Flow Control00 Ratings9.158 Ratings
    Network Traffic Analysis00 Ratings9.165 Ratings
    Segmentation Leveraging00 Ratings9.264 Ratings
    Admin Access Control00 Ratings9.368 Ratings
    Network Data Encryption00 Ratings9.260 Ratings
    Network Topology Mapping00 Ratings8.752 Ratings
    Best Alternatives
    Microsoft Defender XDRZscaler Private Access
    Small Businesses
    Sophos Intercept X for Server
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    InsightIDR
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Kaspersky EDR Optimum
    Score9.2 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Defender XDRZscaler Private Access
    Likelihood to Recommend
    8.7
    (86 ratings)
    9.4
    (85 ratings)
    Likelihood to Renew
    9.7
    (5 ratings)
    8.4
    (2 ratings)
    Usability
    7.6
    (7 ratings)
    9.0
    (80 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Defender XDRZscaler Private Access
    Likelihood to Recommend
    Microsoft
    In our experience, Microsoft Defender XDR has been fantastic for phishing and account compromise scenarios, Endpoint Security, Automated threat detection and response and just generally giving a great overview through their dashboard, meaning the IT team doesn't need to switch between multiple tools to understand the full scope of an incident. In mostly remote organization like ours, it really helps to keep on top of any potential threats that we don't have the opportunity to spot in person. While it works great for us in a mostly Microsoft 365 environment, I can see how it would be less appropriate in an organization that is less integrated in the Microsoft ecosystem or uses a large number of third party tools.
    Incentivized
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    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
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    Pros
    Microsoft
    • One of the greatest strength of Microsoft Defender XDR has the ability to convey alert and signal in the closing point, email, identity and cloud applications in an event. Instead of obtaining isolated alert from each tool, Microsoft Defender XDR consolidates them in a full attack story, which helps the security teams to understand the scope and impact of a danger very fast.
    • If a user clicks on the fishing link, Microsoft Defender XDR automatically can associate malicious emails with lateral movement efforts, suspected sine-in, and endpoint activity-to protect against hours of manual probes.
    • The defender uses AI-powered automation for investigating and treatment of Microsoft Defender XDR events. It can separate the infected closing points, can cancel the compromised tokens, or remove malicious email - without the need for human intervention.
    • When malware is detected on a device, the defender can separate the device, kill malicious processes, and automatically flag the same files throughout the environment, which can spread.
    • Because it is integrated deeply with Microsoft 365 defender, Entra ID (Azure Ad), Intune, and PurView, the defender provides native safety in the XDR Microsoft Stack. It simplifies deployment and maintenance, offering deep visibility in user activity and cloud data.
    Incentivized
    Read full review
    Zscaler
    • Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
    • Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.
    Incentivized
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    Cons
    Microsoft
    • Enhanced False Positive Mitigation:
    • Improved algorithms to minimize false positives in threat detection, reducing the impact on security teams and preventing unnecessary investigations into non-threatening incidents.
    • Advanced User-Friendly Interface:
    • Streamlined and intuitive user interface for the centralized dashboard, making it more accessible for security professionals with varying levels of expertise.
    • Greater Third-Party Integration:
    • Increased compatibility and integration capabilities with a broader range of third-party security tools
    Incentivized
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    Zscaler
    • Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
    • Documentation of the BC solution is not well-detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    We are pleased with the product and have no plans to look for alternatives. We are deeply invested in Microsoft ecosystem and Defender XDR provides seamless integration to other Microsoft products. For academic institution pricing is also quite affordable. In the contrary, we hope to extend the scope of the product for our entire environment.
    Incentivized
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    Zscaler
    When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.
    Incentivized
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    Usability
    Microsoft
    Once configured, it's very usable for any security team or IT Analyst. It'll give you everything you need to know in a single consolidated dashboard, and while you can certainly dive deeper with a very feature rich platform, generally it's very usable. I gave it an 8 as some of the advanced features do have a very strong learning curve, while routine tasks are quite straightforward, some of the features such as threat hunting, custom detections and automated response workflows do have a bit of a learning curve and will require some research and experience to get to grips with
    Incentivized
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    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
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    Reliability and Availability
    Microsoft
    In our experience there has been very little downtime for Microsot Defender XDR. For us there hasn’t been any single incident where we needed the product and it was not available.
    Incentivized
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    Zscaler
    No answers on this topic
    Performance
    Microsoft
    Most of the time the product is as responsive as you might expect from cloud product. Occasionly the product is little slugish, this has been at most a slight irritation. Reports generate quickly ennough for our needs. We also not have found that Defender XDR slows down systems that it is integrated with
    Incentivized
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    Zscaler
    No answers on this topic
    Support Rating
    Microsoft
    Their support throughout our onboarding of the product was fabulous. They not only took the time to carefully explain to teams not as well equipped with the lingo but explained to the tech team how to teach the other teams to be successful. They never once seemed impatient or annoyed with basic questions and didn’t pretend to know something when they needed to research an answer
    Incentivized
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    Zscaler
    No answers on this topic
    In-Person Training
    Microsoft
    Good and hard to find someonme who can explain everything for you beside Microsoft they provide you everything you need.
    Incentivized
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    Zscaler
    No answers on this topic
    Online Training
    Microsoft
    Microsoft Provides a good training for the Microsoft 365 Defender and has a good learning paths to learn and take the exams and get your Certifications.
    Incentivized
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    Zscaler
    No answers on this topic
    Implementation Rating
    Microsoft
    seemless and almost transparent. can be deployed by script if needed so every endpoint on our system get's it. if you have intune it gets dumped on the the endpoint by policy so nothing escapes it
    Incentivized
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    Zscaler
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our product in that area, for instance as a security platform and for us it is for the moment really bad point. We started to move in that direction that there is that disconnect from the client management. So if there is some action that needs to be executed detected by security team, there is not an easy way to make that available to the team that is responsible for managing the identities as users, as the devices
    Incentivized
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    Zscaler
    ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.
    Incentivized
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    Scalability
    Microsoft
    Azure cloud provides techical power to scale the product for whole organization. From organizational point of view scaling Defender XDR for various IT teams needs good collaboration and clear norms that all teams must agree to and follow.
    Incentivized
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    Zscaler
    No answers on this topic
    Return on Investment
    Microsoft
    • Security incident cannot be measured, once you down you down, hence the security applications like this is just a must have
    • The subscription model will be cheaper and can be a good point if you want to free resources within the IT Team
    • The SaaS model, if measured correctly can and will reduce long term cost in Infrastructure and Man Power
    Incentivized
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    Zscaler
    • We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
    • Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
    • Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
    • There is significantly less downtime with ZPA when compared to other VPN solutions.
    Incentivized
    Read full review
    ScreenShots

    Microsoft Defender XDR Screenshots

    Screenshot of AH Advanced ModeScreenshot of AH Guided modeScreenshot of CD exampleScreenshot of CD Supported actions

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.