5 Ratings
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Score 6 out of 100
5 Ratings
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Score 6 out of 100

Attribute Ratings

  • Microsoft Dynamics RMS (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Microsoft Dynamics RMS (Discontinued)

80%
1 Rating
6.0

Retail Pro

60%
2 Ratings

Likelihood to Renew

Microsoft Dynamics RMS (Discontinued)

N/A
0 Ratings
10.0

Retail Pro

100%
1 Rating

Support Rating

Microsoft Dynamics RMS (Discontinued)

N/A
0 Ratings
10.0

Retail Pro

100%
2 Ratings

Likelihood to Recommend

Microsoft

Like I said before, it's great to use when you have to manage multiple warehouses, multiple stores or multiple websites, or all of the above and you need to keep an up to date inventory for all locations. Once learned it will make anyone's job much easier to do each day.
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Retail Pro International

Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.
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Pros

Microsoft

  • Once you set it up correctly, it just works
  • Can be customized
  • Tons of options
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Retail Pro International

  • The capability of interface customization.
  • Good for small retailers.
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Cons

Microsoft

  • Steep learning curve
  • Not as advanced as new systems on the market
  • Can be buggy with websites
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Retail Pro International

  • Serial number tracking and reporting.
  • Serial/Batch based selling price.
  • Online reports.
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Pricing Details

Microsoft Dynamics RMS (Discontinued)

Starting Price

Editions & Modules

Microsoft Dynamics RMS (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Retail Pro

    Starting Price

    Editions & Modules

    Retail Pro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Microsoft

      No answers on this topic

      Retail Pro International

      First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.
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      Support Rating

      Microsoft

      No answers on this topic

      Retail Pro International

      Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.
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      Alternatives Considered

      Microsoft

      It's been so long since we actually chose this program, I am not sure of the competitors out now. I started using it a couple years ago, but our company has used it for maybe 10 years now? We plan on reviewing other systems next year, so I will know more then.
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      Retail Pro International

      N/A. I wish we could switch to other products.
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      Return on Investment

      Microsoft

      • It has saved us time by not having to do anything manually
      • It has kept our inventory updated so customers are not upset
      • It's always worked, so not a lot of dev/support money required
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      Retail Pro International

      • It decreased the home office's efficiency because it runs too slow and always crashes.
      • At the store level, it causes cash over short/duplicate charge issues when it crashes.
      • For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.
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