Microsoft Entra External ID vs. Tivoli Identity Manager (legacy)

It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.

It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.

Incentivized

• Single sign-on simplifies access to your apps from anywhere
• Strong authentication for your customers using their preferred identity provider.
• Integrating with social accounts such as Facebook or Google+

Incentivized

• Fully customizable
• Automate various portions of various applications
• Great at Access Management (but also Release, Change, Event, etc)

Incentivized

• Troubleshooting diagnostic logs effectively requires VS Code
• Group and role management requires additional effort
• The programming model (XML) could use some developer experience love

Incentivized

• Sometimes it feels unresponsive and we have to restart the services.

Incentivized

Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.

Incentivized

Each one of these alternatives has pros and cons. PingOne from Ping Identity states they "help deliver the secure and seamless customer experience to win battles for customer acquisition, retention, revenue, loyalty, and trust." While that may be the case, they did not fit our needs. We have a complex system and it did not seem to fit into our business.

Incentivized

I haven't used anything but Tivoli in this space.

Incentivized

• Having monthly active users billing was cost-effective.
• Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.

Incentivized

• Single sign on and web-threat protection
• Cutting down time to enter multiple usernames and passwords
• Cutting support call times across multi apps

Incentivized