Tivoli is a great Identity Management Solution
December 14, 2019

Tivoli is a great Identity Management Solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tivoli Identity Manager

We use Tivoli Identity Manager to create and modify our domain user accounts. The initial reason we purchased the product is that we used and still use a little bit some IBM AS/400 systems and we needed a way to synchronize the user passwords between our Windows Active Directory environment and the AS/400 systems and this fit the bill.
  • Easily create and manage user accounts from a web interface.
  • Intuitive GUI.
  • Sometimes it feels unresponsive and we have to restart the services.
  • It has helped us all these years to not have to waste time managing users on multiple systems.
  • It controls our password policy for our domain.
Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.

Do you think Tivoli Identity Manager delivers good value for the price?


Are you happy with Tivoli Identity Manager's feature set?


Did Tivoli Identity Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tivoli Identity Manager go as expected?

I wasn't involved with the implementation phase

Would you buy Tivoli Identity Manager again?


It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.

Tivoli Identity Manager Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Not Rated
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
Not Rated
ID Risk Management
Not Rated