Item: Tivoli Identity Manager (legacy)
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use Tivoli Identity Manager to create and modify our domain user accounts. The initial reason we purchased the product is that we used and still use a little bit some IBM AS/400 systems and we needed a way to synchronize the user passwords between our Windows Active Directory environment and the AS/400 systems and this fit the bill.

Pros and Cons

Easily create and manage user accounts from a web interface.
Intuitive GUI.

Sometimes it feels unresponsive and we have to restart the services.

Return on Investment

It has helped us all these years to not have to waste time managing users on multiple systems.
It controls our password policy for our domain.

Support Rating

Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.

Key Insights

Do you think Tivoli Identity Manager (legacy) delivers good value for the price?

Yes

Are you happy with Tivoli Identity Manager (legacy)'s feature set?

Yes

Did Tivoli Identity Manager (legacy) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tivoli Identity Manager (legacy) go as expected?

I wasn't involved with the implementation phase

Would you buy Tivoli Identity Manager (legacy) again?

Yes

Other Software Used

ADManager Plus, KeePass, Dameware Remote Support

Likelihood to Recommend

It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.

Tivoli is a great Identity Management Solution

Overall Satisfaction with Tivoli Identity Manager