Microsoft Intune vs. Symantec Ghost Solution Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Intune
Score 8.3 out of 10
N/A
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Symantec Ghost Solution Suite
Score 8.0 out of 10
N/A
Symantec's Ghost Solution Suite is an imaging and deployment solution.N/A
Pricing
Microsoft IntuneSymantec Ghost Solution Suite
Editions & Modules
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Microsoft IntuneSymantec Ghost Solution Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Microsoft IntuneSymantec Ghost Solution Suite
Considered Both Products
Microsoft Intune
Chose Microsoft Intune
Symantec Ghost Solutions only covered only 2 parts, creating and imaging, of what Microsoft Endpoint Protection provided us. Price point wise it was a no brainer for us to switch to it as it covered many other things we were looking for and become an almost all in one solution
Chose Microsoft Intune
I am going to speak strictly on imaging here as this is what I have used System Center Configuration Manager for more than anything. I used SCCM at two companies that I worked for before my current company, and compared to the other software imaging suites that I have used, …
Symantec Ghost Solution Suite

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Microsoft IntuneSymantec Ghost Solution Suite
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Enterprises
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft IntuneSymantec Ghost Solution Suite
Likelihood to Recommend
8.0
(46 ratings)
7.7
(4 ratings)
Likelihood to Renew
9.9
(2 ratings)
-
(0 ratings)
Usability
7.1
(6 ratings)
-
(0 ratings)
Performance
6.9
(14 ratings)
-
(0 ratings)
Support Rating
10.0
(10 ratings)
-
(0 ratings)
Implementation Rating
8.9
(2 ratings)
-
(0 ratings)
Ease of integration
7.6
(14 ratings)
-
(0 ratings)
User Testimonials
Microsoft IntuneSymantec Ghost Solution Suite
Likelihood to Recommend
Microsoft
Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is. Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
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Broadcom
Symantec Ghost Solution Suite is well suited to standard images of company approved software and standard configurations for all users. When every user has the same computer configuration, it is easily managed with a standard image across the board. It is less effective if you need to have multiple configurations for different groups. It becomes cumbersome to manage all the various images. When you add to the complexity by having to address the different drivers for the different hardware model computers, this only adds to the overall number of images you will have to manage, create and keep updated. I find Ghost most helpful with standard hardware model computers and one or two images company wide.
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Pros
Microsoft
  • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
  • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
  • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
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Broadcom
  • Pushing out scripts and jobs to computers
  • Remote imaging and pushing out Windows OS Images
  • Helping to track who pushed out what jobs
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Cons
Microsoft
  • The program itself can be challenging to use, especially if there hasn't been any formal training on the use of the product. Either training/reviewing documentation is recommended prior to using SCCM.
  • At times, it can be difficult to try and find out why a certain machine that's listed in SCCM says that the endpoint has the SCCM client and shows as Active, but in fact, it's not. It's also difficult at times to try and figure out why the client can't be pushed down to the endpoint.
  • Even though the remote assistance features in SCCM are really good, it can be challenging at times when the remote options don't work for a particular endpoint, even though the machine is active, online, etc.
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Broadcom
  • Initial install could be easier. Had to call support to assist.
  • Joining domains had a few kinks that had to be figured out.
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Likelihood to Renew
Microsoft
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
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Broadcom
No answers on this topic
Usability
Microsoft
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
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Broadcom
No answers on this topic
Performance
Microsoft
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
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Broadcom
No answers on this topic
Support Rating
Microsoft
Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
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Broadcom
No answers on this topic
Implementation Rating
Microsoft
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
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Broadcom
No answers on this topic
Alternatives Considered
Microsoft
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
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Broadcom
The Symantec Ghost Solutions Suite learning curve isn't that steep.
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Return on Investment
Microsoft
  • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
  • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
  • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
  • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
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Broadcom
  • A positive impact of Ghost would be time. To deploy computers form scratch is very time consuming and labor intensive for the IT Department. Ghost clearly saves the time of the IT departments staff to quickly get a new computer out to user so they can spend their time on addressing other issues and being more productive.
  • Time is money. If the IT department is spending hours preparing computers and employees are out of a computer for an extended period of time waiting for one to be loaded, this is money lost to the company in paying employees to sit around and wait for a computer to be configured.
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