Microsoft Intune vs. VMware vSphere

Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.

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vSphere is well suited for multiple VMWare hosts and can be very useful in larger enterprises where vMotion is used to load balance and failover running virtual machines. In smaller businesses with one or two hosts then the features can be overkill. The addition of virtual TPM support is a very nice addition to provide vm security in a more Microsoft supported methodology.

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• [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
• The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
• The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.

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• vMotion that provides seamless movement of Virtual Machines between physical hosts and datastores.
• Ease of Manage: vCenter provides very good management experience to the users.
• It provides hassle free upgrade of versions, which requires good planning.
• Easy to manage datastore, networks, CPU and memory resources.
• It also allows to convert the physical machine and bring it to vSphere Environment with minimum effort.

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• Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
• Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
• Add a feature to push out software updates for 3rd party apps

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• Allow enable EVC without requiring host shutdown
• More detail in recent tasks. Instead of just showing a task called "Reconfigure virtual machine" also have a link to more detailed information as to what was reconfigured, changed or removed.
• Allow searching tasks or events

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Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks

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We are constantly looking for change that will benefit our company. We are not ones to stick with a product simply because it is what we know, but rather looking for what fits us best. We can't imagine another product on the market today doing a better job of handling our infrastructure than vSphere.

The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.

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Very useful for environments where space and energy consumption are issues and management is not very keen on upfront spending on hardware every time whenever requirement comes from any dept for provisioning a machine for their occasional use, easily can be done in case of VMware vSphere in few clicks. Backup, security, monitoring and management everything is covered but at additional cost.

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It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.

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We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.

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I rarely ever have to contact support and when I do need to resolve an issue, there is always an abundance of kb articles and research information available that can help quickly resolve the issue. Depending on the type of support contract you have, you may get support from some offshore group in another country and this could be a little challenging because of the language barrier.

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Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations

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Just make sure that when you implement, that the person implementing truly knows what they are doing and has a plan of action coming in. Since our initial implementation using a consulting service, I have implemented a few vSphere just from what I learned at the initial implementation and use over time, and the person implementing really needs to know what they are doing or you will miss out on features that may help you down the line

We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.

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vSphere has a lot more feature sets than Hyper-V but at a much higher cost of entry versus MS Hyper-V. I have not been able to play with Hyper-V as much as I would have liked, but the setup and ongoing maintenance seems to be easier in vSphere than with Hyper-V

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The contract terms are very clear and can be updated as per the project requirement. Customer support is also included in the contract which help us to troubleshoot critical issues very easily. Training included in contract will really help the client team to empower and hands-on on the latest updates and enhancements

As I said earlier, they're always ready to understand our issues and propose the best and most appropriate solution for issues all the time. The security patches solution is accordingly to the business needs. Another scenario is their Knowledge Base where
they're many articles that help you in order to solve something which
is wrong.

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• In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
• Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
• SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
• The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.

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• Having vSphere helped my business quickly recover from a ransomware attack which would have crippled us for weeks if we were not virtualized. I think the ROI on something like that is immeasurable.
• vSphere has allowed my company to purchase bigger server hardware to host 3 or 4 virtual servers, which was at a cost much lower than buying 3 or 4 server hardware boxes, saving us thousands each time we need to upgrade hardware.

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