Microsoft System Center vs. Serviceware Processes (helpLine)
Microsoft System Center vs. Serviceware Processes (helpLine)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft System Center | N/A | Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads. | $1,323 per month | |
Serviceware Processes (helpLine) | N/A | helpLine was an ITSM solution developed by the European IT service software company of the same name headquartered in Germany, acquired by Serviceware and now representing the central process platform for the Serviceware Enterprise Service Platform, rebranded Serviceware Processes. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Microsoft System Center | Serviceware Processes (helpLine) | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Microsoft System Center | Serviceware Processes (helpLine) | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft System Center | Serviceware Processes (helpLine) | |
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Likelihood to Recommend | 8.5 (20 ratings) | 9.0 (1 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.0 (1 ratings) | 9.0 (1 ratings) |
Microsoft System Center | Serviceware Processes (helpLine) | |
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Likelihood to Recommend | Microsoft | Serviceware |
Pros | Microsoft | Serviceware |
Cons | Microsoft | Serviceware |
Usability | Microsoft | Serviceware No answers on this topic |
Support Rating | Microsoft | Serviceware |
Alternatives Considered | Microsoft | Serviceware |
Return on Investment | Microsoft | Serviceware |
ScreenShots |