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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    SmartDeploy

    Score9.7 out of 10
    N/ASmartDeploy, now from PDQ.com (acquired January 2022), provides a software deployment solution supporting computer imaging, app deployment, driver management, and Windows migration.

    $960

    per year

    Pricing
    Microsoft System CenterSmartDeploy
    Editions & Modules
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    Starter
    $960
    per year
    Plus
    Contact sales team
    Pro
    Contact sales team
    Offerings
    Pricing Offerings
    Microsoft System CenterSmartDeploy
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$96,050
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft System CenterSmartDeploy
    Considered Both Products
    Microsoft
    Chose Microsoft System Center
    Microsoft System Center really integrated with our windows system better than any other 3rd party product which obviously you would expect to a certain extent. Our main reason to procuring System Center (apart form the options)was licensing costs. We already had a Microsoft …
    Incentivized
    PDQ
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    31 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    33 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    31 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    28 Answers
    No answers on this topic
    User Ratings
    Microsoft System CenterSmartDeploy
    Likelihood to Recommend
    9.3
    (58 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (14 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft System CenterSmartDeploy
    Likelihood to Recommend
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    PDQ
    Well suited scenarios : One of the situations SmartDeploy helped immensly was in application deployment and management for our projects , making it and instant favorite for the deployment process. Also in one situation where we had a high flying app development which did'nt had much time to develop, deployment thorugh smart deploy made it quick and less involvement. Easier to understand major functionalities and onboard new projects. Less appropriate scenarios: We faced issues while utilising by DevOps team for monitoring every system for issue resolving in linux update on every employees system. This created alot of delay in every employees work front as systems were not working as expected
    Incentivized
    Read full review
    Pros
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    PDQ
    • It allows us to maintain only one image. Much less effort required than storing and maintaining multiple images.
    • LAN deployment works very well with few issues.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    PDQ
    • Remote monitoring is useful but has some lagging and functionalities are not upfront to use , making it complicated for new users to be aware just by using the application
    • Windows migration was quite difficult in terms of updates of softwares to be migrated to new system
    • Integration with client systems can be tough as major usage of other softwares is done in most of client systems causing us difficulties to integrate with smart deploy on the same platform
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    PDQ
    No answers on this topic
    Usability
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    PDQ
    No answers on this topic
    Support Rating
    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
    Read full review
    PDQ
    SmartDeploy customer support has been very good. Although we do not always get a super-fast response (though always within the time stated). The tech support folks at SmartDeploy always go the extra mile to see that our immediate issues are taken care of in as timely a manner as possible. They have always been attentive to our needs and frustrations.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
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    PDQ
    No answers on this topic
    Alternatives Considered
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    PDQ
    SmartDeploy has a fantastic deployment process management with detailed and configurable aspects. Even though it has detailed configuration it still somehow makes it easy to understand and implement compared to other services which need special learning and courses to understand them completelya and use them efficiently. This is one quality highly appreciated and stacks up against any other services I have used for deployment
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    PDQ
    • Very fast as an image deployment solution for new PCs. We do not have to create a completely new image when new hardware comes out. This is an amazing time-saver on its own.
    • With offline deployment and some workarounds, this is allowing us to migrate many Windows 7 units, rather than having to upgrade each one or load from scratch or replace it with new hardware.
    Incentivized
    Read full review
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