Monitor Windows by Microsoft System Center Operations Manager
September 29, 2025

Monitor Windows by Microsoft System Center Operations Manager

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft System Center Operations Manager (SCOM)

Microsoft System Center Operations Manager used as Windows Monitoring Software. Microsoft System Center Operations Manager addresses the issue we faced in monitoring Windows box, it identifies OS bottlenecks and Applications crashes. We are monitoring Microsoft System Center Operations Manager in our org to monitor Windows servers.

Pros

  • Windows OS Monitoring
  • AD monitoring
  • Application Processes and Services monitoring

Cons

  • Cloud Monitoring
  • SaaS
  • Real User Synthetics
  • Monitor OS and Windows Components
  • Application processes and Services monitoring
  • Dedicated SQL monitoring
  • Active Directory Monitoring
Ease of Use and user friendly dashboard
It has more intuitive features and business ready monitoring capabilities

Do you think Microsoft System Center Operations Manager (SCOM) delivers good value for the price?

Yes

Are you happy with Microsoft System Center Operations Manager (SCOM)'s feature set?

Yes

Did Microsoft System Center Operations Manager (SCOM) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft System Center Operations Manager (SCOM) go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft System Center Operations Manager (SCOM) again?

No

Well Suited: - Large, Heterogeneous Windows Datacenters. On-Premises Infrastructure Modernization. Predictable Performance and Availability
Less Suited: - Cloud-Native Environments, Organizations with Limited IT Resources, Organizations Focused Solely on SaaS Applications

Microsoft System Center Operations Manager (SCOM) Feature Ratings

Application Performance Management
6.4
Application monitoring
5
Database monitoring
8
Threshold alerts
10
Predictive capabilities
7
Application performance management console
3
Collaboration tools
5
Out-of-the box templates to monitor applications
8
Application dependency mapping and thresholding
6
Virtualization monitoring
7
Server availability and performance monitoring
8
Server usage monitoring and capacity forecasting
8
IT Asset Discovery
2

Using Microsoft System Center Operations Manager (SCOM)

100 - Windows Administrators and L1 team
3 - Skilled in SCOM Knowledge and Windows Administration.
  • Windows OS Monitoring
  • Active Directory Monitoring
  • Event logs
  • Microsoft System Center Operations Manager integration with Ops bridge to gather event consolidation and correlation
  • Microsoft System Center Operations Manager integration to SMS on mobile
  • Nothing as of now
Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.

Evaluating Microsoft System Center Operations Manager (SCOM) and Competitors

  • Integration with Other Systems
  • Ease of Use
Ease of monitoring Windows Servers
We will look for the license cost before evaluation again.

Microsoft System Center Operations Manager (SCOM) Implementation

Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
  • Implemented in-house
Change management was a big part of the implementation and was well-handled - Change Management process was initiated in ITSM and CAB meeting was arranged during the implementation. The process was quite well handled and team has their steps and responsibilities decided and described well.
  • Prerequisites of the installation of the application
  • Implementation team in different time zones

Microsoft System Center Operations Manager (SCOM) Support

The product support of Microsoft is excellent. Timely help in solving the bugs and defects
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
YES, Premium support. Because our Windows environment is quite big as well. More than 1000 servers
Yes - Yes, quite satisfied
There was issue with a production down scenario where after the product upgrade the SQL server couldn't be contacted. The SCOM Support from Microsoft gets into a call and fixed it quickly that saves a lot of our time and downtime also reduced to many extent.

Using Microsoft System Center Operations Manager (SCOM)

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Create monitors
  • Alert rules
  • User management
  • Monitoring Modern Applications in cloud.
  • Reducing the overwhelming amount of alerts (alert fatigue) and focusing on critical issues is a constant challenge for administrators.
  • Creating custom management packs, dashboards, and reports to meet specific monitoring needs is a complex and time-consuming process.

Comments

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