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What is SmartDeploy?

SmartDeploy, now from (acquired January 2022), provides a software deployment solution supporting computer imaging, app deployment, driver management, and Windows migration.

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Recent Reviews

TrustRadius Insights

SmartDeploy has received high praise from users for its fast and efficient computer imaging capabilities, significantly reducing setup …
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On Premise
per year


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On Premise


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On Premise

Entry-level set up fee?

  • $96,050
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

WEBCAST: SCCM vs. SmartDeploy: Learn which endpoint management tool is right for you


Tableau SmartDeploy Demo - Deployment Management Decision Minds


SmartDeploy 3.0.1040: Windows Patch Management


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Product Details

What is SmartDeploy?

SmartDeploy, powered by, provides an endpoint management solution with a flexible layered architecture, so that IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. The vendor states SmartDeploy's technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks, and boasts more than 3,000 organizations using SmartDeploy to deploy and manage their end user devices.

SmartDeploy Features

  • Supported: Remote Imaging
  • Supported: Offline Imaging
  • Supported: Online Imaging
  • Supported: Device Variety
  • Supported: OS Variety
  • Supported: Deployment Methods
  • Supported: Compression
  • Supported: Automation
  • Supported: Web Interface
  • Supported: Administration Console

SmartDeploy Video

When SmartDeploy indicates that there is an update available for a Platform Pack in your library or an endpoint device does not have the latest version, you can deploy the updated Platform Pack over your network or over WiFi using your cloud storage provider. Ready for more? ...
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SmartDeploy Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SmartDeploy has received high praise from users for its fast and efficient computer imaging capabilities, significantly reducing setup time for new machines. Users have found the ability to remotely image computers particularly valuable as it eliminates the need for physical access to each device. The driver repository management feature simplifies the process of finding and installing vendor-specific drivers, making it easier for users to ensure that their devices are running smoothly. SmartDeploy has also been successful in creating and deploying custom images with complex software installations, catering to the specific needs of various departments. Additionally, the software's application pack feature saves time during the deployment process by automating software installations. Users have also been able to standardize computer configurations with SmartDeploy, resulting in fewer support tickets and a more streamlined IT environment. With its ability to create and deploy applications, SmartDeploy provides a high degree of customization and flexibility to its users. Furthermore, smaller to medium-sized organizations with limited time and budget find the product particularly beneficial as it effectively images both laptops and desktops. Overall, users have experienced significant time savings compared to manual deployment methods or other imaging tools while using SmartDeploy and highly recommend it as an excellent solution for faster and easier computer deployments.

Ease of Use: Users find SmartDeploy extremely easy to use and appreciate its simplicity in rolling out new computers and building new images. Some users have mentioned that the software is intuitive and well-designed, making it easy for them to navigate and work with. The user interface is praised for its simplicity and user-friendliness, saving users time and effort.

Customer Support: Users have found the customer support provided by SmartDeploy to be top-notch. They appreciate the helpfulness and responsiveness of the support team when they encounter issues. The support team's willingness to listen to user feedback and make improvements is highly regarded by users.

Flexibility in Deployment: Users appreciate the wide variety of driver packs offered by SmartDeploy, which allows them to easily deploy images to different makes, models, and manufacturers of devices. The ability to remotely deploy computers is another positive aspect mentioned by users, as it provides convenience and value for their deployment processes. Additionally, users praise SmartDeploy for supporting a wide range of operating systems and devices, including mobile devices.

Lack of Documentation: Several users have mentioned that the lack of documentation in SmartDeploy is a drawback, making it difficult to get issues resolved quickly. They feel the need to explain their problems multiple times before receiving helpful responses from customer support.

Difficulty with Platform Pack Building: Many users have expressed frustration with the process of manually building a platform pack in SmartDeploy, suggesting that it could be made easier.

Limited Application Packs and Documentation: There have been complaints about the limited number of application packs available in SmartDeploy, as well as a need for more documentation on creating custom application packs.

Based on user reviews, here are the three most common recommendations for SmartDeploy and BeanFlumper:

  1. Try the demo or trial version first to ensure it meets your needs and evaluate its compatibility with your infrastructure.
  2. Take the time to learn and implement SmartDeploy fully for accurate and timely image deployment, OS image management, and deployments without the need for additional tools or infrastructure.
  3. If considering BeanFlumper, the free version is sufficient for most needs. However, if purchasing, it is recommended mainly for companies with over 500 employees. Some users prefer the self-hosted version over the cloud version due to potential performance issues.

These recommendations are based on user opinions and experiences and may vary depending on individual requirements and preferences.

Attribute Ratings


(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
SmartDeploy is generally used for application deployment in UAT and Prod enviornment for our projects. It is utilised to streamline and make deployment process easier and less complicated so as team can focus on only development and not release of the product. Also streamlining deployments makes Knowledge transfer for new team members fast and makes them efficient
  • Imaging of system to another system
  • application depolyment on server
  • system driver management and dependencies handling
  • Remote monitoring is useful but has some lagging and functionalities are not upfront to use , making it complicated for new users to be aware just by using the application
  • Windows migration was quite difficult in terms of updates of softwares to be migrated to new system
  • Integration with client systems can be tough as major usage of other softwares is done in most of client systems causing us difficulties to integrate with smart deploy on the same platform
Well suited scenarios :
One of the situations SmartDeploy helped immensly was in application deployment and management for our projects , making it and instant favorite for the deployment process. Also in one situation where we had a high flying app development which did'nt had much time to develop, deployment thorugh smart deploy made it quick and less involvement. Easier to understand major functionalities and onboard new projects.
Less appropriate scenarios:
We faced issues while utilising by DevOps team for monitoring every system for issue resolving in linux update on every employees system. This created alot of delay in every employees work front as systems were not working as expected.
  • App Deployment
  • Imaging systems with all configuration
  • Driver and dependency management
  • New application created was deployed by SmartDeploy and saved us 20% of our deployment time on whole project providing us major time to build new functionalities and release product earlier
  • Computer imaging was quite elaborate and yet simple, making it helpful for our client system creation activity. Which helped us bag us new activities of system creation for more projects.
  • Driver management was causing lots of time consumption for system management team. Which in-turn reduced their focus on actual system issues. With SmartDeploy it helped in improving efficiency of 30% for system management team
SmartDeploy has a fantastic deployment process management with detailed and configurable aspects. Even though it has detailed configuration it still somehow makes it easy to understand and implement compared to other services which need special learning and courses to understand them completelya and use them efficiently. This is one quality highly appreciated and stacks up against any other services I have used for deployment
Score 8 out of 10
Vetted Review
Verified User
We use SmartDeploy to lay new images on to new and existing PCs. We currently use it for all new PCs and are attempting to use it for Windows 7 to Windows 10 Upgrades. It allows us to maintain one Windows 10 image, instead of multiple images for multiple hardware configurations. We use the same base image for laptops, desktops, and all-in-one PCs.
  • It allows us to maintain only one image. Much less effort required than storing and maintaining multiple images.
  • LAN deployment works very well with few issues.
  • User migration from the management console does not work all that well. Many delays in the capture and deployment of user profiles.
  • Would like to see a user migration progress indicator to track progress.
It works really well as an image maintenance and roll-out platform, allowing maintenance of a single "Gold" image.
New features allow the deployment of some software packages as part of image deployment.
It does not work very well as a maintenance platform in any use for us, but especially not well-suited for Windows 7 to Windows 10 migrations over WAN.
  • Very fast as an image deployment solution for new PCs. We do not have to create a completely new image when new hardware comes out. This is an amazing time-saver on its own.
  • With offline deployment and some workarounds, this is allowing us to migrate many Windows 7 units, rather than having to upgrade each one or load from scratch or replace it with new hardware.
Although not exactly the same, we have explored the following:
  1. Symantec Ghost
  2. KACE Deployment
  3. Manual upgrading
SmartDeploy customer support has been very good. Although we do not always get a super-fast response (though always within the time stated). The tech support folks at SmartDeploy always go the extra mile to see that our immediate issues are taken care of in as timely a manner as possible. They have always been attentive to our needs and frustrations.
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