TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    SolarWinds AppOptics

    Score7.6 out of 10
    N/ASolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.N/A
    Pricing
    Microsoft System CenterSolarWinds AppOptics
    Editions & Modules
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft System CenterSolarWinds AppOptics
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft System CenterSolarWinds AppOptics
    Considered Both Products
    Microsoft
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    31 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    33 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    31 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    28 Answers
    No answers on this topic
    Features
    Microsoft System CenterSolarWinds AppOptics
    Application Performance Management
    Comparison of Application Performance Management features of Microsoft System Center and SolarWinds AppOptics
    Feature
    Microsoft System Center
    -
    Ratings
    SolarWinds AppOptics
    6.9
    30 Ratings
    13% below category average
    Application monitoring00 Ratings8.530 Ratings
    Database monitoring00 Ratings7.528 Ratings
    Threshold alerts00 Ratings6.526 Ratings
    Predictive capabilities00 Ratings4.612 Ratings
    Application performance management console00 Ratings7.226 Ratings
    Collaboration tools00 Ratings6.014 Ratings
    Out-of-the box templates to monitor applications00 Ratings6.220 Ratings
    Application dependency mapping and thresholding00 Ratings6.618 Ratings
    Virtualization monitoring00 Ratings7.313 Ratings
    Server availability and performance monitoring00 Ratings8.123 Ratings
    Server usage monitoring and capacity forecasting00 Ratings7.316 Ratings
    IT Asset Discovery00 Ratings7.29 Ratings
    Best Alternatives
    Microsoft System CenterSolarWinds AppOptics
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    SolarWinds Server & Application Monitor
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft System CenterSolarWinds AppOptics
    Likelihood to Recommend
    9.3
    (58 ratings)
    7.8
    (30 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    9.1
    (2 ratings)
    Usability
    8.4
    (5 ratings)
    9.6
    (2 ratings)
    Support Rating
    9.0
    (14 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft System CenterSolarWinds AppOptics
    Likelihood to Recommend
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    SolarWinds
    AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    SolarWinds
    • Request tracing with code profiling.
    • Automated alerting on latency and response codes for each API.
    • Low resource overhead while collecting data from our application servers.
    • Highly performant dashboard that enables us to make progress rapidly.
    • Very resilient. We have not seen a downtime in their service in the entire year that we have used them.
    • Identify database and cache requests that are taking longer than expected
    Incentivized
    Read full review
    Cons
    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    SolarWinds
    • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    SolarWinds
    We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
    Incentivized
    Read full review
    Usability
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    SolarWinds
    As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
    Incentivized
    Read full review
    Support Rating
    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
    Read full review
    SolarWinds
    Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    SolarWinds
    What we found positive in AppOptics from others is:
    • Easy to install and manage.
    • Various stack support.
    • Point to point deep-dive metrics and correlation.
    • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
    • Alerts can be sent on different channels.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    SolarWinds
    • Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
    • As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
    • Dashboards can be useful for making future strategy based on trends.
    • Installation and integration is easy.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds AppOptics Screenshots

    Screenshot of AppOptics Home ScreenScreenshot of AppOptics DashboardScreenshot of AppOptics TracesScreenshot of AppOptics Trace Root CauseScreenshot of AppOptics InfrastructureScreenshot of Host Heat Map