Microsoft System Center vs. SUSE Multi-Linux Manager

For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.

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In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.

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• Allows the grouping of devices by user.
• Allows controlling updates being deployed to user devices.
• Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
• Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.

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• Manages patch levels for most Linux OS by: date, group, cloud or custom channels
• Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
• Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.

• The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
• A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.

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• The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
• More premade saltstate for default applications are always nice to have.
• Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.

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Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.

It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.

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The gui is extremely user friendly. The installation and configuration does have a learning curve, it takes a while to set everything up. But once you're passed this initial learning curve, everything is very intuitive. If you want extra automation, there's an api (eventough i personally find the documentation of the api could be ordered better). I gave this product a 9 because of the initial learning curve and the api documentation, but for the rest it suits my needs perfectly.

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There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.

Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth

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We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has allowed the enterprise to standardize on a single platform for monitoring.
• Easier troubleshooting of issues with Microsoft platforms.
• Greater visibility of issues across platforms when applications are hosted in a mixed environment.
• Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Manages patch levels for most Linux OS by: date, group, cloud or custom channels
• Make it easy to audit our own infrastructure.
• Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
• 24/7 support team.
• Automatic deployment.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info