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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Middesk

    Score8.9 out of 10
    N/AMiddesk is a business intelligence (BI) software used to onboarded clients working in three primary verticals — Fintech, Credit Reporting, and Business Marketplaces.

    $1,000

    per month

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A
    Pricing
    MiddeskPentaho
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MiddeskPentaho
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsers may also pay per use if they are expecting a lower volume of usage.—
    More Pricing Information
    Community Pulse
    MiddeskPentaho
    Considered Both Products
    Middesk Inc.
    No answer on this topic
    Hitachi Vantara
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    MiddeskPentaho
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Middesk and Pentaho
    Feature
    Middesk
    7.7
    1 Ratings
    6% below category average
    Pentaho
    9.0
    20 Ratings
    10% above category average
    Pixel Perfect reports8.01 Ratings8.618 Ratings
    Customizable dashboards7.01 Ratings9.918 Ratings
    Report Formatting Templates8.01 Ratings8.718 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Middesk and Pentaho
    Feature
    Middesk
    8.0
    1 Ratings
    0% below category average
    Pentaho
    8.7
    19 Ratings
    8% above category average
    Drill-down analysis8.01 Ratings7.618 Ratings
    Formatting capabilities8.01 Ratings8.319 Ratings
    Integration with R or other statistical packages8.01 Ratings9.312 Ratings
    Report sharing and collaboration8.01 Ratings9.717 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Middesk and Pentaho
    Feature
    Middesk
    6.4
    1 Ratings
    25% below category average
    Pentaho
    9.7
    20 Ratings
    17% above category average
    Publish to Web7.01 Ratings9.618 Ratings
    Publish to PDF5.01 Ratings9.819 Ratings
    Report Versioning5.01 Ratings9.713 Ratings
    Report Delivery Scheduling8.01 Ratings9.917 Ratings
    Delivery to Remote Servers7.01 Ratings9.310 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Middesk and Pentaho
    Feature
    Middesk
    7.3
    1 Ratings
    9% below category average
    Pentaho
    8.1
    17 Ratings
    1% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.01 Ratings7.916 Ratings
    Location Analytics / Geographic Visualization7.01 Ratings8.216 Ratings
    Predictive Analytics8.01 Ratings8.314 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Middesk and Pentaho
    Feature
    Middesk
    8.5
    2 Ratings
    0% above category average
    Pentaho
    9.1
    20 Ratings
    7% above category average
    Multi-User Support (named login)7.01 Ratings9.320 Ratings
    Role-Based Security Model8.52 Ratings9.619 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.52 Ratings9.918 Ratings
    Single Sign-On (SSO)9.02 Ratings7.610 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Middesk and Pentaho
    Feature
    Middesk
    6.3
    1 Ratings
    21% below category average
    Pentaho
    8.3
    11 Ratings
    7% above category average
    Responsive Design for Web Access8.01 Ratings9.710 Ratings
    Mobile Application8.01 Ratings6.97 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile3.01 Ratings8.711 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Middesk and Pentaho
    Feature
    Middesk
    8.0
    1 Ratings
    3% above category average
    Pentaho
    8.6
    10 Ratings
    10% above category average
    REST API8.01 Ratings8.310 Ratings
    Javascript API8.01 Ratings9.09 Ratings
    iFrames6.01 Ratings7.39 Ratings
    Java API8.01 Ratings8.79 Ratings
    Themeable User Interface (UI)8.01 Ratings8.910 Ratings
    Customizable Platform (Open Source)10.01 Ratings9.610 Ratings
    Best Alternatives
    MiddeskPentaho
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MiddeskPentaho
    Likelihood to Recommend
    8.5
    (2 ratings)
    9.1
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (11 ratings)
    Usability
    7.5
    (2 ratings)
    9.3
    (6 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.3
    (7 ratings)
    Online Training
    -
    (0 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.4
    (16 ratings)
    Data Sources
    -
    (0 ratings)
    8.6
    (16 ratings)
    User Testimonials
    MiddeskPentaho
    Likelihood to Recommend
    Middesk Inc.
    Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.
    Incentivized
    Read full review
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    Pros
    Middesk Inc.
    • Gathering information needed for registration.
    • Making the registration process efficient.
    • Guiding us through the process when we hit snags.
    Incentivized
    Read full review
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    Cons
    Middesk Inc.
    • Better navigation.
    • More marketing and make it very reachable to customers.
    • Login is difficult.
    Incentivized
    Read full review
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    Likelihood to Renew
    Middesk Inc.
    No answers on this topic
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    Usability
    Middesk Inc.
    UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
    Incentivized
    Read full review
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
    Read full review
    Support Rating
    Middesk Inc.
    The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
    Incentivized
    Read full review
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
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    Online Training
    Middesk Inc.
    No answers on this topic
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    Implementation Rating
    Middesk Inc.
    No answers on this topic
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
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    Alternatives Considered
    Middesk Inc.
    ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
    Incentivized
    Read full review
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
    Read full review
    Return on Investment
    Middesk Inc.
    • Better speed.
    • Better quality for optimal cost.
    • Saves a lot of time.
    Incentivized
    Read full review
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
    Read full review
    ScreenShots

    Middesk Screenshots

    Screenshot of Middesk