Middesk pays for itself and then some
Updated May 20, 2022
Middesk pays for itself and then some
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Middesk
We primarily have been using Middesk when we need to set up operations in a new state. We've also been going through the painstaking process of gathering our payroll and tax account information from our previous TPAs, state agencies, etc. and we've recently started using Middesk to transfer administration for those states. State registrations can be complex and nuanced - Middesk helps us stay compliant by prompting us to gather information as few times as possible, then we can rely on the technology to sort it all out and get us registered wherever we need to.
- Gathering information needed for registration.
- Making the registration process efficient.
- Guiding us through the process when we hit snags.
- UI can be a little more intuitive.
- Mail and documents could be translated into actions/tasks.
- Statuses could be a little more clear.
- Saved an enormous amount of time.
- Made registration process much more simplified.
ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
Do you think Middesk delivers good value for the price?
Yes
Are you happy with Middesk's feature set?
Yes
Did Middesk live up to sales and marketing promises?
Yes
Did implementation of Middesk go as expected?
Yes
Would you buy Middesk again?
Yes