TrustRadius

MiX Now vs. WorkWave Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MiX Now
Score 0.0 out of 10
N/A
N/A
$35
per month
WorkWave Service
Score 9.0 out of 10
N/A
WorkWave, an IFS company, offers field service management for smaller entities (WorkWave Service) and for enterprise field service companies (ServMan). The services can include marketing (WorkWave Marketing) and WorkWave Payments payment processing system.N/A
Pricing
MiX NowWorkWave Service
Editions & Modules
Basic
$35
per month
No answers on this topic
Offerings
Pricing Offerings
MiX NowWorkWave Service
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
User Ratings
MiX NowWorkWave Service
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
MiX NowWorkWave Service
Likelihood to Recommend
Mix Telematics
No answers on this topic
WorkWave
WorkWave Service is great for a company that can integrate it with their software for credit card processing. I feel that it can work for companies of any size. However, finding individual transactions is time-consuming. If you are a company that will need to search for transactions, it is not as easy as putting in search criteria. You have to select a date range then search through all transactions for that range, you can sort, but it can still take some time. WorkWave Service handles our workload very well and we have minimal issues with the product and the customer service.
SB
Summer Blaney-Smith
Accounting Clerk
Read full review
Pros
Mix Telematics
No answers on this topic
WorkWave
  • Sends timely reporting
  • Responsive troubleshooting team
  • Uses feedback to improve product
SB
Summer Blaney-Smith
Accounting Clerk
Read full review
Cons
Mix Telematics
No answers on this topic
WorkWave
  • Not easy or fast to locate individual transactions in the portal
  • Too many steps to view customer details
  • More user-friendly report generation in portal would be great
SB
Summer Blaney-Smith
Accounting Clerk
Read full review
Return on Investment
Mix Telematics
No answers on this topic
WorkWave
  • They have allowed us to continue accepting online and over the phone payments with no issues
  • We cannot refund transactions over 45 days which has increased the amount of checks we have to cut for refunds
  • ROI is acceptable
SB
Summer Blaney-Smith
Accounting Clerk
Read full review
ScreenShots