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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MobaXTerm

    Score9.4 out of 10
    N/AMobaXterm is presented as an enhanced terminal for Windows with X11 server, tabbed SSH client, and network tools. From this console window, users can run any Unix commands need: ls, cd, grep, awk, tail, cut, sed, wget, rsync, telnet, ssh, rlogin, rsh, etc.

    $69

    one-time fee per user

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Pricing
    MobaXTermMojo Helpdesk
    Editions & Modules
    No answers on this topic
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Offerings
    Pricing Offerings
    MobaXTermMojo Helpdesk
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    MobaXTermMojo Helpdesk
    Considered Both Products
    Mobatek
    No answer on this topic
    Metadot Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    MobaXTermMojo Helpdesk
    Remote Administration
    Comparison of Remote Administration features of MobaXTerm and Mojo Helpdesk
    Feature
    MobaXTerm
    8.9
    9 Ratings
    12% above category average
    Mojo Helpdesk
    -
    Ratings
    Screen sharing9.76 Ratings00 Ratings
    File transfer9.19 Ratings00 Ratings
    Instant message8.64 Ratings00 Ratings
    Secure remote access with Smart Card authentication8.44 Ratings00 Ratings
    Access to sleeping/powered-off computers9.02 Ratings00 Ratings
    Over-the-Internet remote session8.46 Ratings00 Ratings
    Initiate remote control from mobile9.42 Ratings00 Ratings
    Remote management of servers & workstations9.58 Ratings00 Ratings
    Remote Active Directory® management8.02 Ratings00 Ratings
    Centralized management dashboard8.55 Ratings00 Ratings
    Session record8.86 Ratings00 Ratings
    Annotations7.94 Ratings00 Ratings
    Monitoring and Alerts8.84 Ratings00 Ratings
    Multi-platform remote control9.86 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of MobaXTerm and Mojo Helpdesk
    Feature
    MobaXTerm
    -
    Ratings
    Mojo Helpdesk
    9.8
    1 Ratings
    18% above category average
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings10.01 Ratings
    Subscription-based notifications00 Ratings10.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    Ticket creation and submission00 Ratings10.01 Ratings
    Ticket response00 Ratings10.01 Ratings
    Self Help Community
    Comparison of Self Help Community features of MobaXTerm and Mojo Helpdesk
    Feature
    MobaXTerm
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    External knowledge base00 Ratings10.01 Ratings
    Internal knowledge base00 Ratings10.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of MobaXTerm and Mojo Helpdesk
    Feature
    MobaXTerm
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Customer portal00 Ratings10.01 Ratings
    Social integration00 Ratings10.01 Ratings
    Email support00 Ratings10.01 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    Best Alternatives
    MobaXTermMojo Helpdesk
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MobaXTermMojo Helpdesk
    Likelihood to Recommend
    9.7
    (9 ratings)
    10.0
    (1 ratings)
    Usability
    9.3
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    MobaXTermMojo Helpdesk
    Likelihood to Recommend
    Mobatek
    MobaXTerm shines when executing commands for large numbers of Network appliances like Switches or routers. As network Engineers, when managing an extensive infrastructure, we need tools to reduce time and work. MobaXterm Split and MultiExec features helped me push configuration changes for more than 100 Switches within a few hours.
    Incentivized
    Read full review
    Metadot Corporation
    For a small business it is a very good value.
    Incentivized
    Read full review
    Pros
    Mobatek
    • Storing ssh session setting for easy click and go access
    • Various Network scanning tools easy to use even for non-technical people
    • SFTP filesystem browser is simple and straightforward
    Incentivized
    Read full review
    Metadot Corporation
    • User friendly- easy to setup and get running.
    • Built in reports to improve and measure customer satisfaction.
    • Always adding new features to enhance the product for the user.
    • Support organization responds quickly to issues and questions.
    Incentivized
    Read full review
    Cons
    Mobatek
    • password manager is a pain to get to
    • when I sign out of an RDP session, the tab should close on its own. If I lose connection, then the Reconnect option can be shown
    • It should be able to update on its own, not through download and basically a reinstall
    Incentivized
    Read full review
    Metadot Corporation
    • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
    • Text box section on the rating to have the option to tell why a low rating was given.
    Incentivized
    Read full review
    Usability
    Mobatek
    It's very easy for any IT administrator to use, it's highly customizable and you can download it free for personal use. It supports every protocol you can think of, has built in power shell and allows for drag and drop of SFTP file browser. I recommend this tool for any IT professional.
    Incentivized
    Read full review
    Metadot Corporation
    No answers on this topic
    Alternatives Considered
    Mobatek
    The list is not working, but comparing is not so great to other. The great best think of MobaXTerm is the unifing of the various program into one. The organization by folders, the storing of keys, the licence managemnt for teams. I liked much and was a plus it have some server utilities.
    Incentivized
    Read full review
    Metadot Corporation
    Price and customer service.
    Incentivized
    Read full review
    Return on Investment
    Mobatek
    • No subscription fee: you can purchase it once and use for many years
    • Easy to use - no need to spend time on learning how to use
    Incentivized
    Read full review
    Metadot Corporation
    • Our company’s improved customer support response times and expert service has helped us make money.
    Incentivized
    Read full review
    ScreenShots

    MobaXTerm Screenshots

    Screenshot of MobaXterm Xserver with SSH, telnet, RDP, VNC and X11Screenshot of the MobaXterm terminal, dark.Screenshot of the MobaXterm ribbon / toolbar.

    Mojo Helpdesk Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot