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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    PosterBooking

    Score9 out of 10
    N/APosterBooking is a Whitelabel Digital Signage Platform, from the company of the same name in Manchester, that aims to change the way advertising is displayed. It makes free cloud digital signage available, using an Amazon Firestick, and lets users create a slideshow to display images and videos. The vendor can also supply media players and screens that are compatible with the PosterBooking platform.

    $2

    per month per screen

    Pricing
    Mojo HelpdeskPosterBooking
    Editions & Modules
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Pro Account
    $2
    per month per screen
    Offerings
    Pricing Offerings
    Mojo HelpdeskPosterBooking
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Mojo HelpdeskPosterBooking
    Incident and problem management
    Comparison of Incident and problem management features of Mojo Helpdesk and PosterBooking
    Feature
    Mojo Helpdesk
    9.8
    1 Ratings
    18% above category average
    PosterBooking
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory10.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings00 Ratings
    ITSM collaboration and documentation9.01 Ratings00 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Self Help Community
    Comparison of Self Help Community features of Mojo Helpdesk and PosterBooking
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    PosterBooking
    -
    Ratings
    External knowledge base10.01 Ratings00 Ratings
    Internal knowledge base10.01 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Mojo Helpdesk and PosterBooking
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    PosterBooking
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Social integration10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    Help Desk CRM integration10.01 Ratings00 Ratings
    Best Alternatives
    Mojo HelpdeskPosterBooking
    Small Businesses
    Help Scout
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    LiveAgent
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Front
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mojo HelpdeskPosterBooking
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Mojo HelpdeskPosterBooking
    Likelihood to Recommend
    Metadot Corporation
    For a small business it is a very good value.
    Incentivized
    Read full review
    PosterBooking
    I feel trade shows and conferences are perfect for this solution. Having this just to decorate your office is obviously a benefit as well. However, I believe the greatest value in this tool is using it for client/prospect meetings/events. I feel we can really garner their attention with subliminal messaging and showing value propositions that would be specific to that group or person.
    Incentivized
    Read full review
    Pros
    Metadot Corporation
    • User friendly- easy to setup and get running.
    • Built in reports to improve and measure customer satisfaction.
    • Always adding new features to enhance the product for the user.
    • Support organization responds quickly to issues and questions.
    Incentivized
    Read full review
    PosterBooking
    • Instant Display
    • Set Up
    • Ease of Use
    Incentivized
    Read full review
    Cons
    Metadot Corporation
    • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
    • Text box section on the rating to have the option to tell why a low rating was given.
    Incentivized
    Read full review
    PosterBooking
    • Web page module transitions.
    • More built-in dynamic apps.
    Incentivized
    Read full review
    Usability
    Metadot Corporation
    No answers on this topic
    PosterBooking
    It is easy to enroll displays into your account. After that, all of your content is centrally managed in a browser. Unlike some other services on the market, you don't need to deploy any servers or services on your local network. If you are using the Amazon Firestick implementation option, it automatically boots into that even after power-loss, meaning there's little to worry about once it has been set up, and could be managed from anywhere.
    Incentivized
    Read full review
    Alternatives Considered
    Metadot Corporation
    Price and customer service.
    Incentivized
    Read full review
    PosterBooking
    The free version of PosterBooking was more than enough for our organization. Other software looked at we would have needed to pay for.
    Incentivized
    Read full review
    Return on Investment
    Metadot Corporation
    • Our company’s improved customer support response times and expert service has helped us make money.
    Incentivized
    Read full review
    PosterBooking
    • We really did not get the ROI that we COULD have in my opinion. - Didn't use it optimally
    • The technical issues really made us wary of even using it sometimes.
    • I feel this organization has great potential in this product. Just needs to be finetuned,
    Incentivized
    Read full review
    ScreenShots

    Mojo Helpdesk Screenshots

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