Mojo Helpdesk vs. Serverless360

For a small business it is a very good value.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Serverless360 is a great tool for managing complex Azure serverless environments>it offers comprehensive monitoring,alerting, and automation features that are essential for maintaining the health and performance of our applications.However, for organizations with simpler setups or minimal Azure serverless usage, the advanced capabilities of Serverless360 may not be necessary. Overall it's been a valuable addition to our tool kit

• User friendly- easy to setup and get running.
• Built in reports to improve and measure customer satisfaction.
• Always adding new features to enhance the product for the user.
• Support organization responds quickly to issues and questions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It provides comprehensive visibility of azure apps and manages several azure services in a safe way.
• It identifies and solves incidents efficiently and also pinpoints the root cause.
• Keeps track of enterprise wide information across integrations.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
• Text box section on the rating to have the option to tell why a low rating was given.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Requires some initial configuration to make sure Azure resources are monitored correctly.
• Needs flexibility in the type of alerts you can setup.
• It maybe good to have more customized options.

Turbo360 (formerly Serverless360) is the best software intelligence tool out there in market saving us time as it is easy to see data instantly. The software provides business and traffic data information helping our organization make scalability decisions.

Price and customer service.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Metric monitoring in Serverless360 is the best. It eliminates the lengthy process of manually looking through error logs and immediately performs root cause analysis on problems as they arise giving insight into the Azure environment. The team can foresee and fix issues. Our team could safely transfer the less valued support task to the L1 support person and free up the skilled Azure resources to focus on the development of the business.

• Our company’s improved customer support response times and expert service has helped us make money.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Serverless360 has greatly improved our business operations.
• it helps us detect and solve issues faster leading to happier customer and increased productivity.
• it help us save money by optimizing our cloud resources