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Mojo Helpdesk vs. Tenable Attack Surface Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Tenable Attack Surface Management

    Score6.1 out of 10
    N/ATenable Attack Surface Management (formerly Tenable.asm, and previously Bit Discovery) is an external attack surface management (EASM) solution that integrates into a vulnerability management platform. Tenable.asm continuously maps the entire internet and discovers connections to internet-facing assets so that users can assess the security posture of the entire external attack surface, or those facets of an organization that face the public, and the Internet. It can be used to access an attack…N/A
    Pricing
    Mojo HelpdeskTenable Attack Surface Management
    Editions & Modules
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    No answers on this topic
    Offerings
    Pricing Offerings
    Mojo HelpdeskTenable Attack Surface Management
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Mojo HelpdeskTenable Attack Surface Management
    Incident and problem management
    Comparison of Incident and problem management features of Mojo Helpdesk and Tenable Attack Surface Management
    Feature
    Mojo Helpdesk
    9.8
    1 Ratings
    18% above category average
    Tenable Attack Surface Management
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory10.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings00 Ratings
    ITSM collaboration and documentation9.01 Ratings00 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Self Help Community
    Comparison of Self Help Community features of Mojo Helpdesk and Tenable Attack Surface Management
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Tenable Attack Surface Management
    -
    Ratings
    External knowledge base10.01 Ratings00 Ratings
    Internal knowledge base10.01 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Mojo Helpdesk and Tenable Attack Surface Management
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Tenable Attack Surface Management
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Social integration10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    Help Desk CRM integration10.01 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Mojo Helpdesk and Tenable Attack Surface Management
    Feature
    Mojo Helpdesk
    -
    Ratings
    Tenable Attack Surface Management
    9.3
    1 Ratings
    14% above category average
    Threat Recognition00 Ratings9.01 Ratings
    Vulnerability Classification00 Ratings10.01 Ratings
    Automated Alerts and Reporting00 Ratings10.01 Ratings
    Threat Analysis00 Ratings9.01 Ratings
    Threat Intelligence Reporting00 Ratings9.01 Ratings
    Automated Threat Identification00 Ratings9.01 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of Mojo Helpdesk and Tenable Attack Surface Management
    Feature
    Mojo Helpdesk
    -
    Ratings
    Tenable Attack Surface Management
    9.4
    1 Ratings
    12% above category average
    IT Asset Realization00 Ratings10.01 Ratings
    Authentication00 Ratings9.01 Ratings
    Configuration Monitoring00 Ratings9.01 Ratings
    Web Scanning00 Ratings9.01 Ratings
    Vulnerability Intelligence00 Ratings10.01 Ratings
    Best Alternatives
    Mojo HelpdeskTenable Attack Surface Management
    Small Businesses
    Help Scout
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    LiveAgent
    Score8.8 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    Front
    Score9.2 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mojo HelpdeskTenable Attack Surface Management
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Mojo HelpdeskTenable Attack Surface Management
    Likelihood to Recommend
    Metadot Corporation
    For a small business it is a very good value.
    Incentivized
    Read full review
    Tenable
    Tenable Attack Surface Management simplifies not just your vulnerability management needs but also the mapping and discovery of known and unknown internet assets. All this within a very intuitive online dashboard, making it relatively easy to setup and configure. Without having to spend hours of training time in order to use basic functions.
    Incentivized
    Read full review
    Pros
    Metadot Corporation
    • User friendly- easy to setup and get running.
    • Built in reports to improve and measure customer satisfaction.
    • Always adding new features to enhance the product for the user.
    • Support organization responds quickly to issues and questions.
    Incentivized
    Read full review
    Tenable
    • Maps external facing infrastructure and continuously updates this data
    • Can display the scan results in Business Context to help with management reporting
    • Great Asset Management tool
    • Powerful vulnerability scanning engine
    Incentivized
    Read full review
    Cons
    Metadot Corporation
    • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
    • Text box section on the rating to have the option to tell why a low rating was given.
    Incentivized
    Read full review
    Tenable
    • No improvement can be suggested at this moment as it fits our needs and more
    Incentivized
    Read full review
    Support Rating
    Metadot Corporation
    No answers on this topic
    Tenable
    Very fast and helpful support staff. From the Vendor as well as the local Distributor. Support like that makes adding such a product to our MSSP offering the obvious choice.
    Incentivized
    Read full review
    Alternatives Considered
    Metadot Corporation
    Price and customer service.
    Incentivized
    Read full review
    Tenable
    We didn't test any other solutions. Because to be frank no other solution can compare feature-wise as well as ease of use. Which makes reselling and supporting any Tenable product such an obvious choice for us.
    Incentivized
    Read full review
    Return on Investment
    Metadot Corporation
    • Our company’s improved customer support response times and expert service has helped us make money.
    Incentivized
    Read full review
    Tenable
    • This solution is most definitely a great Return on Investment because it can quickly and accurately discover and report on our clients' entire Internet facing real estate. And keep this data updated with any changes.
    Incentivized
    Read full review
    ScreenShots

    Mojo Helpdesk Screenshots

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