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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Time To Pet by DaySmart

    Score10 out of 10
    N/ATime To Pet is software aimed at pet sitting businesses that is designed to automate many of the time consuming tasks associated with running a pet sitting business such as scheduling, sitter management, client management and billing. The vendor says that Time To Pet is built on a foundation of high powered features wrapped up in a modern design. Additionally, the vendor’s goal is to make it easier for their clients to manage their business so they can focus their time on growing their business.

    $30

    per month

    Pricing
    Mojo HelpdeskTime To Pet by DaySmart
    Editions & Modules
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Team
    $30
    per month
    Solo
    $40
    per month
    Large Team - Teams over 25
    Custom Pricing
    per month
    Offerings
    Pricing Offerings
    Mojo HelpdeskTime To Pet by DaySmart
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details$10/month for each Active Staff Member your business has.
    More Pricing Information
    Features
    Mojo HelpdeskTime To Pet by DaySmart
    Incident and problem management
    Comparison of Incident and problem management features of Mojo Helpdesk and Time To Pet by DaySmart
    Feature
    Mojo Helpdesk
    9.8
    1 Ratings
    18% above category average
    Time To Pet by DaySmart
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory10.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings00 Ratings
    ITSM collaboration and documentation9.01 Ratings00 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Self Help Community
    Comparison of Self Help Community features of Mojo Helpdesk and Time To Pet by DaySmart
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Time To Pet by DaySmart
    -
    Ratings
    External knowledge base10.01 Ratings00 Ratings
    Internal knowledge base10.01 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Mojo Helpdesk and Time To Pet by DaySmart
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Time To Pet by DaySmart
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Social integration10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    Help Desk CRM integration10.01 Ratings00 Ratings
    Best Alternatives
    Mojo HelpdeskTime To Pet by DaySmart
    Small Businesses
    Help Scout
    Score9.3 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    LiveAgent
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Front
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mojo HelpdeskTime To Pet by DaySmart
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Mojo HelpdeskTime To Pet by DaySmart
    Likelihood to Recommend
    Metadot Corporation
    For a small business it is a very good value.
    Incentivized
    Read full review
    DaySmart Software, Inc
    No answers on this topic
    Pros
    Metadot Corporation
    • User friendly- easy to setup and get running.
    • Built in reports to improve and measure customer satisfaction.
    • Always adding new features to enhance the product for the user.
    • Support organization responds quickly to issues and questions.
    Incentivized
    Read full review
    DaySmart Software, Inc
    No answers on this topic
    Cons
    Metadot Corporation
    • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
    • Text box section on the rating to have the option to tell why a low rating was given.
    Incentivized
    Read full review
    DaySmart Software, Inc
    No answers on this topic
    Alternatives Considered
    Metadot Corporation
    Price and customer service.
    Incentivized
    Read full review
    DaySmart Software, Inc
    No answers on this topic
    Return on Investment
    Metadot Corporation
    • Our company’s improved customer support response times and expert service has helped us make money.
    Incentivized
    Read full review
    DaySmart Software, Inc
    No answers on this topic
    ScreenShots

    Mojo Helpdesk Screenshots

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